This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

The Role

We're Adyen, and we're looking for a Product Owner to join our Tooling Enablement team, a vital part of our operational core. You'll be the strategic owner of a new suite of enterprise applications. Your mission is to ensure we don't just adopt new tools, but that we maximize their full potential in Adyen’s tooling ecosystem.

You will be the voice of the user and the driver of value. You will champion employee enablement, define the product and technical visions for these tools, and measure success not by project completion, but by a tangible increase in productivity, collaboration, and efficiency across the company. If you're a strategic thinker who is passionate about enabling a global team to do their best work, this role is for you.

What You'll Do

• Own the Product Roadmap: Define and prioritize the product roadmap for our enterprise application ecosystem, focusing on features and integrations that deliver the greatest value to Adyen employees.
• Drive Adoption and Enablement: Develop and execute strategies to ensure high and meaningful adoption of new tools. This includes collaborating with training and communication teams to build enablement programs that empower employees to use these tools effectively.
• Manage Stakeholder Relationships: Serve as the primary point of contact for internal stakeholders and external third-party vendors. You'll translate business needs into technical requirements and manage vendor relationships to ensure our platforms evolve with our needs.
• Measure and Optimize ROI: Establish and track key performance indicators (KPIs) and metrics to measure the success of our application investments. You'll use data to make informed decisions and continuously optimize our tools to maximize value.
• Advocate for the User: Gather feedback from employees, understand their workflows, and act as their advocate to ensure our enterprise applications are intuitive, integrated, and help them achieve their goals more efficiently.

Who You Are

• A Strategic Thinker: You're not just executing a plan; you're developing a vision. You think critically about how to get the most value out of our technology.
• Experienced in Application Ownership: You have a proven track record of owning the product roadmap and lifecycle of internal business applications (including self-service functionality, access control, and standardized workflows).
• Data-Driven: You use data and user feedback to inform your decisions, define success, and demonstrate impact.
• An Expert Communicator: You can effectively communicate with a wide range of stakeholders, from technical teams and third-party vendors to non-technical business users.
• A Collaborator: You thrive in a cross-functional environment and have a passion for empowering others.

Nice to Have

• Experience with a modern, high-growth technology company.
• Prior experience with SaaS enterprise applications.
• Knowledge of agile methodologies and their application in a business context.

Compensation

The annual base salary range for this role is $110,000 - $140,000, plus RSUs; to learn more about our compensation philosophy, please click here.

Location

This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.