Account Manager, SME & Growth
Airwallex
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
我们需要
根据公司战略及业务发展目标制定客户维护、续约和额外销售计划, 可以有效分解执行细节,并在约定时间执行达到预期的结果,配合公司整体的业务发展规划;
深入了解进出口电商、Digital(数字媒体、游戏、在线教育)、B2B 外贸、国际物流行业企业在跨境收支、汇兑与外汇风险管理等领域的痛点,在准确搜集行业产品需求后,与公司内部产品团队进行有效沟通,完善行业综合解决方案,提升客户体验增强客户粘性;
承接由商务拓展、直销等销售团队获取的行业客户,帮助客户持续稳定交易,并发掘客户需求,拓展服务种类,为客户创造长期价值,并提升空中云汇平台上的支付交易量和营收;
保持对行业相关领域内各类信息的敏感和追踪,及时反馈并建议,推动业务可持续发展。
我们欢迎
优秀的学历背景,具备基础英文听说读写能力;
三年以上相关工作经验,银行/跨境支付/外汇/跨境电商背景优先;
数据分析能力强,能够基于数据分析客户行为,为客户解决问题,建立长期合作关系;
优秀的策划能力和客户沟通能力,极强的自我驱动力和结果导向;
优秀的学习能力和沟通能力,思维敏捷、有良好的应变能力和承压能力;
具有敏锐的市场洞察力和准确的分析能力,能够有效维护客户资源。
你可以获得
具有行业竞争力的薪酬福利体系,bonus高达10个月,全员持股计划
Airwallex作为年轻行业独角兽,具有非常迅速的业务增长,员工拥有快速晋升通道,上升空间不受限
弹性上下班,舒适办公环境,人性化员工关怀,多元化公司文化
作为重点营收业务线,拥有积极向上的团队氛围,非常强的团队凝聚力
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.