About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.

About the Role

We are seeking a data-driven, process-oriented Senior Associate to join our Revenue Operations team. In this role, you will help optimize revenue processes, analyze key performance metrics, and enable cross-functional collaboration across our go-to-market teams. This is a high-impact position, directly contributing to the company’s growth and operational efficiency.

Responsibilities:

• Analyse key performance metrics (e.g., pipeline health, win rates, churn) and recommend strategies to address gaps.

• Collaborate on strategic projects such as territory planning, forecasting, and operational scaling.

• Partner with Sales, Marketing, and Customer Success leaders to streamline revenue operations and improve business performance.

• Build and maintain reporting dashboards to provide actionable insights to stakeholders.

• Drive process improvement initiatives, including lead-to-revenue workflows and deal management processes.

• Own data hygiene and integrity within systems like Salesforce or other CRM platforms.

Who you are

We’re looking for people who meet the qualifications for this role.

Qualifications:

• 3+ years of experience in revenue operations, sales operations, or a commercial role.

• Strong analytical skills with experience using CRM systems (e.g., Salesforce) and analytics tools (e.g., Excel, Tableau, Looker).

• Proven ability to identify and execute on process improvements.

• Excellent interpersonal and communication skills.

• Experience in fast-paced environments, preferably in a startup or scale-up.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.