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Credit Support Officer

Athena

Athena

This job is no longer accepting applications

See open jobs at Athena.See open jobs similar to "Credit Support Officer" FinTech Australia.
Customer Service
Wauchope NSW 2446, Australia
Posted on Jun 30, 2025

Meet Athena, the Home Loan Wrecker

Athena Home Loans burst into the industry in 2019 to shake things up and change home loans for good.

We're reimagining home loans and showing Australia there's a lender on their side. Home loans are all we do. We continue to rewrite the rules of home lending, creating tools, products and policy that put the power back in our customers' hands. Athena has been recognised amongst multiple consumer lending and industry awards including Canstar Outstanding Value and Innovation Excellence awards, RateCity and Mozo awards, and Fintech Lender of the year and made AFR Boss best places to work list.

The Role

We’re looking for a detail-oriented, proactive team player who’s keen to build a career in Credit. You’ll bring a strong understanding of the loan application process and a passion for getting things right the first time. This role is perfect for someone who’s eager to step into the Credit space and grow their expertise in a fast-paced, supportive environment.

What you'll do

  • Deliver packaged loan applications to the credit assessment team to ensure efficient processing. This includes but is not limited to:
  • Packaging of loan applications ready for credit assessment
  • Ordering title searches, ABN searches and company searches
  • Basic KYC activities
  • Ordering, following-up and retrieval of valuations
  • Monitoring email inboxes
  • Preparing basic manual letters
  • Manage a pipeline of applications to ensure they flow through as efficiently to credit assessors
  • Working hand in hand with our credit assessment teams to achieve the best outcome for customers/brokers
  • Ensure all risk and compliance standards are maintained

Who are we looking for?

  • You have a sound understanding of home loan processing and credit workflows
  • A genuine interest in credit and lending, and the motivation to learn and grow in the role
  • You can liaise with Clients in a professional manner and provide regular updates on the progress of their application from submission.
  • You act as a leader in the company and can bring positivity, energy and flexibility to help create a great start-up culture;
  • You are able to work autonomously and demonstrate attention to detail, including having strong data entry skills with a high accuracy rate.
  • You have the ability to work effectively in a high-pressure environment whilst also adding to the Athena culture – a fun, energised, dynamic start up environment.

Benefits & Perks

  • Inclusive, Flexible and casual working environment
  • Hybrid working with HQ Anchor Days in award winning office space
  • Wellbeing program to support your physical, mental, social and financial health
  • Perks program with access to discounts to every day expenses
  • Fantastic team culture with monthly events

You'll be joining an experienced team, passionate about being best in class in everything we do. We have a relaxed and fun atmosphere where you can bring your unique self and skills to help us all grow as a team. Be great, be you, play nice.

At Athena we are committed to a workplace that embraces diversity, equality, and inclusion. Athenians are free to let their own brand of freak fly.

Please be sure to add notifications@app.bamboohr.com to your contact list to ensure delivery of all correspondence from us.

This job is no longer accepting applications

See open jobs at Athena.See open jobs similar to "Credit Support Officer" FinTech Australia.
See more open positions at Athena
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