Company Description

Empower Australia’s Payments Future with Cuscal

At Cuscal, your skills drive change and make a real impact. Whether you’re supporting our clients’ customers in our Fraud Operations Contact Centre or delivering innovative solutions in Product Delivery, your contribution helps shape the payments industry’s future.

Join a team that values collaboration, innovation and excellence. With a focus on professional growth and flexibility, Cuscal is where you can thrive.

Forward with Cuscal.

Job Description

We are looking for a Line 1 Risk & Governance Manager to join our Client, Growth & Strategy division.

The Risk & Governance Manager is responsible for:

• Managing and facilitating both financial and non-financial risk assessments associated with the onboarding of new clients and new opportunities for existing clients.
• The Risk & Governance Manager will actively engage with Strategic Growth Team, Cuscal’s prospective clients, together with the key internal stakeholders to deliver an optimum client experience whilst working within Cuscal’s risk framework.
• Overseeing both financial and non-financial risk and client due diligence during onboarding of any new clients to Cuscal and material new opportunities for existing clients.
• As a Line 1 representative, ensuring adherence to internal policies and regulatory requirements by identifying, documenting and mitigating potential compliance and operational risks.

You’ll also make an impact by:

• Initial gathering of required credit risk information in a timely manner.
• Preparing credit, risk and compliance due diligence submissions for all ‘new to Cuscal’ opportunities and material new business opportunities for existing clients, in accordance with the Cuscal’s Risk Appetite Settings and credit policies.
• Working with the Business Development Managers and Client Partnership Managers to ensure risk requirements and processes are adequately addressed within sales proposals and tender responses.
• Being a key client advocate internally at Cuscal and provide information and education for client concerns related to risk management.
• Communicating progress and expectations, escalate problems for awareness and/or resolution.
• Working with the Credit team to ensure timely credit decisions for credit requests sourced via the Business Development Team.
• Reviewing of external market for identification of emerging risks and providing these results to key internal stakeholders for consideration.
• Maintaining broad understanding of payment scheme obligations and related licensing requirements to ensure prospective client compliance.

Qualifications

What you’ll bring

You’ve got the ability to think critically and to solve complex problems. You’ve got excellent communication and an eye for detail. You thrive in a fast-paced environment and are keen to contribute to a dynamic team.

To succeed in this role, you’ll have:

• 5+ Years risk management experience that includes the core competencies of credit, compliance and operational risk.
• Sound understanding of credit analysis techniques.
• Good general knowledge of relevant APRA prudential standards.
• Sound understanding of loan security documentation.
• Understanding of payment products, credit card risk management and data analytics.
• Sound ability to read and understand balance sheets, profit & loss, cash flow, statements and other financial reports.

Additional Information

Why Cuscal?

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all.

Here, you’ll deliver or support interesting, ground-breaking work that has real impact - on Australia’s financial services sector and the millions of customers it serves.

You’ll innovate alongside skilled, smart, connected teams.

And you’ll build an impressive, fulfilling career that continues to grow.

You’ll also enjoy a range of benefits, including:

• Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities.
• Wellbeing focus: Access initiatives supporting physical, mental, and financial health, plus discounts via ‘Cuscal Advantage.’
• Diversity and inclusion: Join a workplace that values different perspectives and flexible work arrangements.

Join us and reimagine the future

Ready to make an impact? Click APPLY to join today.

If you’re excited about this opportunity, we’d love to explore how you can contribute to our vision for the future. Screening and interviews may occur before the job ad closing date, so don’t wait - apply now.

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process.

We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.