Job Description

For a winning team that is evolving. Forward with Cuscal.

Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we’ve made it happen.

At Cuscal, we’ve been at the forefront of payments innovation for 59 years, enabling seamless, secure solutions that millions of Australians rely on every day. From launching Australia’s first ATM to being the first certified Australian fast payments Payer and Initiator in 2022, we’ve always pushed boundaries.

We are looking for a Business Analyst to join our Regulated Data Services team.

In an increasingly data-driven marketplace, access to consumer data is the key to value creation and profitable growth. The rollout of the Consumer Data Right (CDR) empowers Australian businesses to offer their customers greater choice, control and convenience, by leveraging consumer data. As a trusted CDR partner, Cuscal provides the infrastructure and connectivity solutions businesses need to connect to this open data ecosystem.

Cuscal has leveraged nearly 60 years of experience managing sensitive payments data, to create solutions that help businesses comply with the CDR. These include data holder, data recipient and data holder production verification testing.

About the Role:

• Work with stakeholders to understand needs, manage conflicts, and validate requirements.

• Form and maintain effective relationships with third parties such as Vendors, Outsourced Partners, Business Partners and Clients

• Organise and synthesise stakeholder information, apply analysis techniques, and ensure artefacts meet quality standards.

• Capture, manage, and communicate requirements, ensuring traceability and alignment with business needs.

• Prepare and present business analysis artefacts according to Community of Practice (COP) standards.

• Collaborate on cost & time estimation for business analysis tasks and support Go-Live plans and activities.

• Maintain effective relationships with stakeholders, vendors, and clients to support project goals and business value

• Perform value stream mapping and user story mapping to illustrate end-to-end business processes and identify improvements.

• Understand TDD and BDD concepts to support end-to-end quality engineering outcomes through well-defined user stories and artefacts.

About You:

• Proven Business Analysis experience with a preference for delivering SaaS and/or B2B products

• Tertiary qualification in Computer Science, Information Systems, Commerce or equivalent

• Proven ability to translate requirements into user stories and acceptance criteria with supporting artefacts such as technical specifications, sequence diagrams and data mapping that align and support the business outcome.

• Advanced presentation, communication and visual thinking skills

• Proven experience in delivering results to meet customer (or client) expectations

• Knowledge of Agile development methodologies/tools and experience writing user stories.

Join us at the forefront of payments

Why Cuscal?
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.

Next Step
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address.