Job Description

Forward with Cuscal.

Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we’ve made it happen.

At Cuscal, we’ve been at the forefront of payments innovation for almost 60 years, enabling seamless, secure solutions that millions of Australians rely on every day. From launching Australia’s first ATM to being the first certified Australian fast payments Payer and Initiator in 2022, we’ve always pushed boundaries — and we’re not stopping now.

We are a listed public company (ASX:CCL) with full direct connectivity and production capability across all domestic payment systems. Whilst the major banks leverage this capability for their consumer and business clients, our B2B model focuses on enabling other banks, fintech’s and corporates to deliver innovative and competitive payment and digital solutions to their clients and customers.

We are looking for a Financial Crimes Officers to join our Financial Crime Analytics & Advisory team to support Cuscal’s financial crime response by delivering high quality intelligence analysis, investigations support, and operational insights.

As payment methods evolve, so too do the efforts of criminals in their attempts to defraud businesses and consumers. From sophisticated online scams to identity theft and phishing. We’re looking for a Financial Crime Intelligence & Investigations Analyst to support Cuscal’s financial crime response by delivering high quality intelligence analysis, investigations support, and operational insights.

Responsibilities of the role include:

• Identify emerging fraud and scam threats through the analysis of external intelligence sources, assessing relevance, applicability, and potential exposure to Cuscal and its clients to inform monitoring and response activities.

• Apply structured analytical and investigative techniques, including basic network analysis, to identify patterns, indicators, and potential mule activity associated with fraud and financial crime.

• Draft intelligence products, including intelligence reports, briefs, and summaries, ensuring clear articulation of findings, risks, and indicators.

• Translate financial crime typologies and intelligence into actionable rule logic, working closely with Data Science and Detection & Disruption (D&D) teams to support effective implementation and optimisation of monitoring controls.

• Contribute to operational reporting obligations, including scheme and industry reporting (e.g. APN, Visa), ensuring accuracy, timeliness, and adherence to defined processes.

• Represent Cuscal in industry, client, and user forums where required, supporting knowledge sharing and intelligence led engagement.

• Escalate significant issues, emerging risks, and notable incidents to management, supporting the preparation of required reporting and briefings

About You:

You are an experienced financial crime prevention professional with experience across banking and payments, skilled in analysing transactions and behaviour to detect fraud, scams, and mule activity.

• Proven experience working in financial crime, fraud, or scam prevention within the financial services industry, ideally within banking or payments environments

• Experience conducting transaction analysis and behavioural reviews to identify indicators of fraud, scams, or financial crime activity ((Databricks and SQL experience is highly regarded)

• A track record of producing structured, logical written outputs such as intelligence reports, summaries, and analytical briefs.

• Demonstrated ability to produce clear, structured, and well‑reasoned written outputs, including intelligence reports, summaries, and analytical briefs.

• Ability to connect information across cases to identify emerging fraud patterns, typologies, and related activity.

• Working knowledge of fraud typologies and money mule activity, including common behaviours, indicators, and network characteristics.

Why Cuscal?

We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.

Next Step

If you’re excited to join a company that’s shaping the future of how Australia moves money, we’d love to hear from you. Apply now and let’s explore who you are, what drives you and how you can contribute to our vision for the future.

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.