Company Description

Empower Australia’s Payments Future with Cuscal

At Cuscal, your skills drive change and make a real impact. Whether you’re supporting our clients’ customers in our Fraud Operations Contact Centre or delivering innovative solutions in Product Delivery, your contribution helps shape the payments industry’s future.

Join a team that values collaboration, innovation and excellence. With a focus on professional growth and flexibility, Cuscal is where you can thrive.

Forward with Cuscal.

Job Description

We’re seeking an experienced Talent Acquisition Manager to join our People & Culture team on a 12‑month parental leave contract, supporting the business during a critical period of growth and transformation.

Your opportunity

The Talent Acquisition Manager leads the organisation’s end‑to‑end hiring strategy, ensuring Cuscal attracts and secures high‑quality talent aligned to our values and long‑term business objectives.

This role is accountable for designing and delivering effective recruitment strategies, optimising hiring processes, and contributing to enterprise workforce planning and broader talent initiatives. By shaping a scalable, inclusive, and high‑performing recruitment function, the TA Manager plays a critical role in building the talent capability required to achieve our strategic goals and foster a positive, diverse workplace culture.

You’ll also make an impact by:

• Leading the development and execution of enterprise‑wide recruitment strategies to proactively address current and future talent needs
• Leveraging labour market intelligence and predictive analytics to identify emerging workforce requirements and strategic talent opportunities
• Providing governance and oversight of the end‑to‑end recruitment lifecycle, ensuring consistent, scalable, and high‑quality delivery
• Championing an exceptional and inclusive candidate experience that reflects Cuscal’s values and strengthens our employer brand
• Setting direction for multi‑channel sourcing strategies, leveraging advanced tools, networks, and market insights
• Partnering with and coaching hiring leaders to clarify business needs, role design, and capability requirements
• Providing expert advice on role scoping, candidate profiles, and selection methodologies aligned to workforce strategy
• Owning and driving employer branding strategy, including content across career sites, campaigns, social channels, and candidate communications
• Driving innovation across recruitment technology, tools, and methodologies to enable scale and future‑readiness within the TA function

Qualifications

What you’ll bring

You’re a confident communicator with strong influencing skills and a highly collaborative approach to stakeholder partnership. Passionate about delivering exceptional recruitment outcomes, you perform strongly in fast‑paced environments and enjoy leading and contributing to a high‑performing talent acquisition team.

To succeed in this role, you’ll have:

• 8+ years’ experience in talent acquisition, with a strong track record of delivery across complex roles
• 2+ years’ experience leading or driving enterprise talent acquisition strategy and managing a team or function
• Tertiary qualifications in a HR‑related discipline (or equivalent experience)
• Experience operating within fast‑paced, high‑growth, agile environments
• Strong strategic thinking, organisational capability, and communication skills
• Experience using recruitment systems and tools (e.g. ATS platforms)
• Exceptional business acumen, with the ability to build credibility and influence senior stakeholders and external partners

You’ll stand out from the crowd if you have:

• Experience recruiting within Technology and/or Product environments
• Experience within Payments or Financial Services
• Prior exposure to broader Human Resources function
• Experience supporting system implementations, particularly through post go‑live transition and stabilisation

Additional Information

Why Cuscal?

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all.

Here, you’ll deliver or support interesting, ground-breaking work that has real impact - on Australia’s financial services sector and the millions of customers it serves.

You’ll innovate alongside skilled, smart, connected teams.

And you’ll build an impressive, fulfilling career that continues to grow.

You’ll also enjoy a range of benefits, including:

• Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities.
• Wellbeing focus: Access initiatives supporting physical, mental, and financial health, plus discounts via ‘Cuscal Advantage.’
• Diversity and inclusion: Join a workplace that values different perspectives and flexible work arrangements.

Join us and reimagine the future

Ready to make an impact? Click APPLY to join Cuscal today.

If you’re excited about this opportunity, we’d love to explore how you can contribute to our vision for the future. Screening and interviews may occur before the job ad closing date, so don’t wait - apply now.

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process.

We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.