Company Description

Empower Australia’s Payments Future with Cuscal

At Cuscal, your skills drive change and make a real impact. Whether you’re supporting our clients’ customers in our Fraud Operations Contact Centre or delivering innovative solutions in Product Delivery, your contribution helps shape the payments industry’s future.

Join a team that values collaboration, innovation and excellence. With a focus on professional growth and flexibility, Cuscal is where you can thrive.

Forward with Cuscal.

Job Description

We’re seeking an experienced Head of Internal Audit to lead and evolve a modern, high-impact internal audit function within a complex, regulated financial services environment.

This is a unique opportunity to build and lead a contemporary co-sourced audit model, partnering closely with the Board and Executive to deliver independent, insight-driven assurance across the organisation.

Your Opportunity

Reporting functionally to the Board Audit Committee and administratively to the Chief Risk Officer, you will play a critical leadership role in strengthening assurance, governance and risk oversight.

This is a single incumbent leadership role, focused on strategy, judgement and oversight, rather than large team management. You will manage a panel of external audit partners while ensuring audit quality, consistency and regulatory credibility.

Importantly, while delivery will be supported through a co-sourced model, overall accountability for audit quality, professional judgement and reporting remains with this role.

This role is also designated as a Financial Accountability Regime (FAR) accountable position and will be classified as a Senior Manager under APRA’s Fit and Proper requirements.

You’ll also make an impact by:

Audit Strategy & Leadership

• Design and implement a co-sourced internal audit model, balancing internal capability with external expertise
• Develop and maintain the risk-based Internal Audit Plan aligned to the organisation’s risk profile and regulatory obligations
• Maintain the Internal Audit Charter, methodology and quality frameworks in line with global standards

Stakeholder Engagement & Influence

• Act as a trusted advisor to the Board Audit Committee and Executive leadership
• Provide clear, insightful reporting on audit outcomes, systemic risks and control effectiveness
• Lead engagement with regulators and ensure alignment with APRA, ASIC and related requirements

Oversight of External Providers

• Manage and optimise relationships with outsourced internal audit partners
• Challenge audit scope, findings and ratings to ensure consistency and quality across delivery
• Ensure the right mix of capability, scalability and specialist expertise across the audit portfolio

Innovation & Enablement

• Drive a data-enabled audit approach, incorporating analytics and continuous monitoring
• Explore the use of AI and advanced analytics to improve audit efficiency and insight depth
• Conduct targeted audits and thematic reviews where appropriate to complement outsourced coverage

Qualifications

What You’ll Bring

You are a commercially minded audit leader who thrives in a high-autonomy, high-impact role, with the credibility to influence at Board level.

Experience

• 15+ years’ experience in internal audit, risk or assurance within financial services or a leading professional services firm
• Proven experience engaging with Boards, Audit Committees and regulators
• Experience operating in a co-sourced or outsourced audit model
• Strong understanding of payments, banking or regulated financial services environments

Technical Capability

• Deep knowledge of APRA, ASIC, AUSTRAC and broader regulatory frameworks
• Expertise across operational, technology, data and cyber risk
• Experience building data-driven audit capabilities, including analytics and dashboards

Qualifications

• Relevant degree plus professional certification (CIA, CA/CPA, ACCA or equivalent)

Additional Information

Why Cuscal?

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all.

Here, you’ll deliver or support interesting, ground-breaking work that has real impact - on Australia’s financial services sector and the millions of customers it serves.

You’ll innovate alongside skilled, smart, connected teams.

And you’ll build an impressive, fulfilling career that continues to grow.

You’ll also enjoy a range of benefits, including:

• Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities.
• Wellbeing focus: Access initiatives supporting physical, mental, and financial health, plus discounts via ‘Cuscal Advantage.’
• Diversity and inclusion: Join a workplace that values different perspectives and flexible work arrangements.

Join us and reimagine the future

Ready to make an impact? Click APPLY to join Cuscal today.

If you’re excited about this opportunity, we’d love to explore how you can contribute to our vision for the future. Screening and interviews may occur before the job ad closing date, so don’t wait - apply now.

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process.

We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.