We are open to applicants in Melbourne and Sydney in a hybrid role

About Dubber

Dubber is the world’s leader in conversation capture and intelligence, revolutionising how businesses capture, analyse, and leverage their conversations. With cutting-edge AI technology, Dubber provides a comprehensive suite of tools and features that goes beyond traditional call recording and transcription solutions.Built to scale to meet any need, Dubber allows organisations to unlock the insights to be found in calls, videos and messages.

Already adopted as core network infrastructure by hundreds of global communications services and applications worldwide, Dubber is specifically designed to help service providers to differentiate, drive new revenues and improve customer retention.

Dubber is listed on the Australian Stock Market (ASX:DUB) with offices in Melbourne, Sydney, London, Oxford, and Dallas.

The Opportunity

Dubber has established a world leading cutting-edge AI platform that is connected to many of the largest telecommunications networks and unified communication services globally. This enables Dubber to capture conversational data from many sources and provide AI driven insights to businesses about their human-to-human conversations.

Our platform's extensive connectivity ensures comprehensive coverage across major telecommunications networks worldwide, enabling us to gather valuable data from a wide range of interactions. Dubber's commitment to innovation and excellence in AI-driven analytics positions us as leaders in transforming conversational data into meaningful business intelligence, driving growth and success across industries globally.

Award Winning AI

Dubber is acknowledged as a global leader in conversational intelligence and as innovator in the telecommunications industry delivering generative AI at scale to customers.

Global Cloud Platform

Dubber is a cloud native platform operating services from more than 20 cloud regions across the globe. Our services are architected to capture directly from the telecommunication networks and process and store data based in accordance with the regional regulations of our partners and their clients which cover most industries including regulated entities such as financial services and government.

Dubber has captured and processed over a billion calls/meetings/conversations and climbing! The UK region has the most Dubber subscriptions and the fastest growing base is the USA.

The Role

As our Chief Technology Officer (CTO), your role is pivotal in defining our strategic direction and technology roadmap while driving innovation. You will serve as a key strategic leader within our Technology division, responsible for directing the development and implementation of our products and overseeing the management of all global technology platforms. Collaboration will be at the core of your responsibilities, working closely with executive leadership, the board of directors, and cross-functional teams including product development, marketing, and operations. Your leadership will ensure that our technology initiatives are seamlessly integrated with our overarching business objectives, driving our company forward through technological innovation and operational excellence.

Key Responsibilities:

1. Technology Strategy and Innovation:
• Define and execute the company's technological vision.
• Stay abreast of technology trends and emerging technologies, assessing their relevance and recommending innovative solutions that provide a competitive edge.
2. Leadership and Management:
• Lead and manage a dynamic team of software developers, engineers, data scientists, and IT professionals.
• Provide guidance, mentorship, and resources to ensure efficient and effective project execution.
3. Technical Architecture and Infrastructure:
• Lead the design of the organisation's platform architecture and infrastructure, ensuring scalability, security, and reliability.
• Evaluate and adopt suitable technologies to streamline operations and enhance performance.
4. Product Development:
• Collaborate with cross-functional teams to drive the development of technology products aligned with business goals.
• Oversee engineering for the entire product lifecycle, through conception, launch, maintaining and evolution of our product.
5. Research and Development (R&D):
• Lead R&D efforts, experimenting with new technologies, and fostering a culture of creativity and exploration within the technology team.
6. Cybersecurity and Risk Management:
• Develop and implement robust cybersecurity measures to protect the organisation's digital landscape.
• Mitigate risks and protect sensitive data against cyber threats.
7. Strategic Partnerships:
• Forge strategic partnerships with technology vendors, startups, and industry leaders.
• Explore new business opportunities through these collaborations.
8. Budgeting and Resource Allocation:
• Create and manage technology budgets, allocating resources optimally to support various initiatives while maintaining financial discipline.

Nice to Haves:

• Experience in a senior technology role within a ASX listed company
• Experience in the global business environment and different cultures

Qualifications:

• Bachelor's or Master’s degree in Computer Science, Engineering, or a related field.
• 10+ years of experience in technology leadership roles, with a proven track record of driving technology strategy and innovation.
• Deep understanding of software development, cloud computing, artificial intelligence, data analytics, and cybersecurity.
• Strong business acumen and experience working in fast-paced, high-growth environments.
• Exceptional leadership, communication, and interpersonal skills.

Who You Are:

• Visionary Leader: You have a proven track record of setting a technology vision and leading teams to execute on it.
• Innovative Thinker: You are passionate about technology and constantly seek new ways to push the boundaries and drive innovation.
• Strategic Partner: You understand the intersection of technology and business, and can translate tech initiatives into tangible business outcomes.
• Collaborative Communicator: You are an excellent communicator and collaborator, able to work effectively with diverse teams and stakeholders.
• Results-Oriented: You have a strong focus on achieving results and are adept at navigating complex challenges to deliver success.

Why Join Us:

• Impactful Work: Be a key driver in shaping the future of our company and industry.
• Innovative Culture: Join a forward-thinking team that values creativity and embraces new ideas.
• Growth Opportunities: We invest in our people and provide ample opportunities for career advancement and personal development.
• Competitive Package: We offer a comprehensive compensation package, including salary, benefits, and equity options.
• Global cloud business: based here in Melbourne or Sydney!

Next Steps

We will be reviewing applications as they come in reach out to recruit@dubber.net for a confidential chat or if you have any questions. Applications will close on Friday 12th July at 5pm AEST.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.