FinTech Australia
FinTech Australia
About
About Us
What is Fintech
Contact Us
Policy
Policy
Policy Working Groups
Events
Events Calendar
The Finnies
Intersekt Festival
Members
Corporate Partners
Fintech Careers
Jobs Board
eLearning
Resources
Ecosystem Map
Regulatory Map
Investor Map
EY Fintech Census
Services Directory
News
News
Podcast
Member Portal
FinTech Australia
FinTech Australia
About
About Us
What is Fintech
Contact Us
Policy
Policy
Policy Working Groups
Events
Events Calendar
The Finnies
Intersekt Festival
Members
Corporate Partners
Fintech Careers
Jobs Board
eLearning
Resources
Ecosystem Map
Regulatory Map
Investor Map
EY Fintech Census
Services Directory
News
News
Podcast
Member Portal
Folder: About
Folder: Policy
Folder: Events
Members
Corporate Partners
Folder: Fintech Careers
Folder: Resources
Folder: News
Member Portal
Back
About Us
What is Fintech
Contact Us
Back
Policy
Policy Working Groups
Back
Events Calendar
The Finnies
Intersekt Festival
Back
Jobs Board
eLearning
Back
Ecosystem Map
Regulatory Map
Investor Map
EY Fintech Census
Services Directory
Back
News
Podcast
hero

Companies you'll love to work for

0
companies
0
Jobs
For Employers
Add your job
listings
Contact Us
For Employers
Find Candidates
Directly
Talent Pool
For Candidates
Help Recruiters
Find You
Talent Network
Search 
jobs
Explore 
companies
Join talent network
Talent
My job alerts

Senior Sales Engineer

Dubber

Dubber

This job is no longer accepting applications

See open jobs at Dubber.See open jobs similar to "Senior Sales Engineer" FinTech Australia.
Sales & Business Development
Oxford, UK
Posted 6+ months ago

About Dubber

Dubber is the world’s leader in conversation capture and intelligence, revolutionising how businesses capture, analyse, and leverage their conversations. With cutting-edge AI technology, Dubber provides a comprehensive suite of tools and features that goes beyond traditional call recording and transcription solutions.Built to scale to meet any need, Dubber allows organisations to unlock the insights to be found in calls, videos and messages.

Already adopted as core network infrastructure by hundreds of global communications services and applications worldwide, Dubber is specifically designed to help service providers to differentiate, drive new revenues and improve customer retention.

Dubber is listed on the Australian Stock Market (ASX:DUB) with offices in Melbourne, Sydney, London, Oxford, and Dallas.

The Opportunity

We are seeking a Senior Sales Engineer to join our dynamic team in Oxford. This role focuses on servicing service providers and their sales channels in selling communication recording and AI-powered business insights services to their end customers. The ideal candidate will provide support to both our service provider partners and the Dubber sales team. This role requires exceptional social skills, a deep understanding of telecom networks, and the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.

Key focus areas and responsibilities of the role

  • Take ownership of and drive technical aspects of the opportunity and relationship with prospective customers
  • Conduct product demonstrations, showcasing Dubber’s technical capability and positioning the solution’s benefits to match customer’s requirements during sales presentations and meetings
  • Work with potential clients to understand their technical requirements and pain points and recommend suitable solutions.
  • Develop long-term relationships with customers and partners, through managing and interpreting their requirements and providing technical information – be a trusted technical advisor.
  • Prepare detailed technical proposals, lead RFx and security questionnaire responses, including specifications, network diagrams, and cost estimates.
  • Provide advanced technical training to partner sales channels to ensure they understand and can effectively sell our products.
  • Maintain an updated and deep understanding of Dubber’s products, technologies, and services.
  • Navigate complexities of service provider’s GTM strategies by working closely with the sales team to provide technical coverage for accounts, identify upsell and cross-sell opportunities, and ensure customer retention.
  • Collaborate with internal teams, including engineering, product management, customer support and other enabling stakeholders to ensure that customer needs are met.
  • Share insights and feedback from customer interactions with internal teams to help improve products and services.
  • Diligently track and report presales activities, customer interactions, and market trends providing insights and recommendations using available & recommended tools.
  • Act as back-up when necessary to other Sales Specialists / SEs.

About You

We’re looking for an individual who loves to identify a need and takes strong satisfaction in solving that problem. We need a proactive, outgoing and inquisitive person prepared to learn all facets of the business to best drive Partner enablement and customer deployments

Skills and Experience

  • Bachelor’s degree in Telecommunications, Computer Science, Information Technology, Business, or a related field or related equivalent work experience required.
  • 7+ years of experience in a Technical Sales / Solution Architecture / Sales Engineering within Telecommunications software (Unified Comms, Mobile, SIP Trunks, Contact Centre) or voice AI industry.
  • Sell-to and sell-through experience.
  • Strong understanding and experience of voice (VoIP) and networking technologies & protocols such as SIP, RTP, VoIP, LTE, and 5G.
  • Knowledge of public cloud services (AWS, Azure, Google Cloud)
  • Experience & knowledge of AI in various communication (voice, video, text) channels.
  • Strong sales orientation with a proven ability to understand customer needs and drive technical sales processes.
  • Proficiency in using CRM software and other sales tools.
  • Ability to travel as required to support sales activities and customer engagements.

Nice to Haves

  • Knowledge and experience in Data Science, BI and APIs

Why should you join Dubber?

Dubber offers a competitive salary, and share options for everyone, which drives our ownership culture. There are always opportunities to learn, grow, and gain valuable experience.

With offices across the world, our people are part of a global team! Dubber has a hybrid working model so you can work from home and from our office in Melbourne.

Inclusion is important to us, and we’re committed to an environment in which everyone can thrive, and support each other to pursue our common goal: to unleash the potential in every conversation.

We like to keep things fun, so we run regular team events and celebrations that you can be part of whether you're working remotely or in the office.

Next Steps

We will be reviewing applications as they come in so don't wait to apply! Reach out to recruit@dubber.net for a confidential chat or if you have any questions.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

This job is no longer accepting applications

See open jobs at Dubber.See open jobs similar to "Senior Sales Engineer" FinTech Australia.
See more open positions at Dubber
Privacy policyCookie policy
FINTECH AUSTRALIA

FinTech Australia exists to help our country become one of the world’s top markets for fintech innovation and investment.

IMPORTANT LINKS
  • Privacy Policy
  • Member Login
  • Join Fintech Australia
  • Contact Us
© 2023 FinTech Australia