Lead Web / Mobile Application Support Engineer
EPAM Systems
Customer Service
Lithuania
Posted on Friday, February 23, 2024
Lead Web / Mobile Application Support Engineer Description
DESCRIPTION
Are you an experienced engineer who enjoys working with diverse technologies? Are you confident in navigating the realm of micro-services and architectural patterns?
In this exciting role, you would be central in creating tools that aggregate results of different types from multiple sources. This position provides a unique opportunity to showcase your technical abilities and contribute to the success of our innovative applications.
If you are tech-savvy, meticulous and ready for a long-term commitment, we welcome you to join our dedicated team as a Lead Web / Mobile Application Support Engineer.
#February-Referral-Digest-LT
What You’ll Do
- Run Kubernetes components
- Manage application and system monitoring, troubleshooting and fixing issues and bugs
- Oversee mobile client application troubleshooting for both iOS and Android systems
- Engage with customers via calls or chat to resolve their problems online
- Showcase comprehensive hands-on expertise in micro-services and architectural patterns
- Work proficiently with App Insights and Log Analytics
- Develop new and modify existing queries and alerts in Azure Monitor
- Write SQL queries and set up, monitor alert notifications
- Document RCA (Root Cause Analysis)
- Automate maintenance operations using scripting languages: PowerShell, Bash, Kusto Query Language
What You Have
- Significant practical experience in technologies such as AKS, Application Gateway, Kubernetes and Azure SQL Server
- Proficiency in App Insights and Log Analytics
- Expertise in ITSM (Incident, Problem and Change Management)
- Excellent professional writing skills for maintaining technical documentation
Nice to have
- Background in scripting languages such as PowerShell, Bash, Kusto Query Language
- Skills in Dynatrace and ServiceNow
We Offer
- Salary range 4000-6300 EUR gross, based on your experience and interview results
- Outstanding career development roadmap to accelerate your journey
- Engineering community of industry’s top professionals
- Certification and mentoring programs, training, and unlimited access to LinkedIn Learning
- Innovative solutions delivery to the world’s industry leaders
- Regular assessments and salary reviews
- Bonuses for participating in the referral program
- Participation in the Employee Stock Purchase Plan
- Flexible schedule and opportunity to work remotely from any place in Lithuania
- Friendly team and enjoyable working environment
- Relocation within offices in 50+ countries with throughout support for you and your family
- Three additional vacation days and four trust days a year (sick leave without a medical certificate)
- Private health insurance and corporate discounts for family members
About EPAM
- As consultants, designers, architects, engineers and trainers, at EPAM we focus on building long-term partnerships with our customers, enabling them to reimagine their businesses through a digital lens. We help our customers become faster, more agile and more adaptive enterprises, by delivering solutions through best-in-class engineering, strategy, design, consulting, education and innovation services