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DESCRIPTION

Are you an experienced engineer who enjoys working with diverse technologies? Are you confident in navigating the realm of micro-services and architectural patterns?

In this exciting role, you would be central in creating tools that aggregate results of different types from multiple sources. This position provides a unique opportunity to showcase your technical abilities and contribute to the success of our innovative applications.

If you are tech-savvy, meticulous and ready for a long-term commitment, we welcome you to join our dedicated team as a Lead Web / Mobile Application Support Engineer.
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What You’ll Do

• Run Kubernetes components
• Manage application and system monitoring, troubleshooting and fixing issues and bugs
• Oversee mobile client application troubleshooting for both iOS and Android systems
• Engage with customers via calls or chat to resolve their problems online
• Showcase comprehensive hands-on expertise in micro-services and architectural patterns
• Work proficiently with App Insights and Log Analytics
• Develop new and modify existing queries and alerts in Azure Monitor
• Write SQL queries and set up, monitor alert notifications
• Document RCA (Root Cause Analysis)
• Automate maintenance operations using scripting languages: PowerShell, Bash, Kusto Query Language

What You Have

• Significant practical experience in technologies such as AKS, Application Gateway, Kubernetes and Azure SQL Server
• Proficiency in App Insights and Log Analytics
• Experience in ITSM (Incident, Problem and Change Management)
• Excellent professional writing skills for maintaining technical documentation

Nice to have

• Background in scripting languages such as PowerShell, Bash, Kusto Query Language
• Skills in Dynatrace and ServiceNow

We Offer

• We connect like-minded people::
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 50+ countries
  • Corporate and social events
• We invest in your growth::
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
  • Free English classes with certified teachers
• We cover it all::
  • Participation in the Employee Stock Purchase Plan
  • Monetary bonuses for engaging in the referral program
  • Comprehensive medical & family care package
  • Five trust days per year (sick leave without a medical certificate)
  • Benefits package (sports activities, a variety of stores and services)

About EPAM

• EPAM Georgia is a team of innovators united by a passion for technology. The dynamic and inclusive culture we embrace helps positively impact our communities, customers, and employees. Here you will collaborate with multi-national teams, contribute to numerous cutting-edge projects, deliver the most creative solutions, and have an opportunity to learn. Our people are at the heart of our success, and we are proud to provide talents with a solid ground to develop and grow