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DESCRIPTION

Are you a seasoned UX Researcher with a passion for creating exceptional user experiences?

We are seeking a dynamic and innovative Senior UX Researcher to join our team.
This is an exciting opportunity to independently lead a research program for a highly strategic area, shaping the future of our products and services.
If you thrive in a fast-paced, collaborative environment and are eager to make a significant impact, we want to hear from you!

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Responsibilities

• Lead and manage a comprehensive research program, planning the research roadmap and applying appropriate research methods
• Conduct in-depth research to identify user needs and product-market fit, informing our strategic direction and capabilities
• Collaborate with cross-functional teams to refine research requests and ensure alignment with project objectives
• Develop and execute research plans tailored to address specific research questions
• Recruit participants who represent our target audience for various research studies
• Conduct both moderated and unmoderated research, ensuring the integrity and accuracy of data collected
• Analyze research results, extracting key insights and trends
• Present findings and actionable insights to cross-functional teams, influencing product design and strategy
• Archive research results for future reference and continuous learning

Requirements

• Proficiency in both evaluative and strategic research methods
• Confidence in conducting usability studies, iterative design research, and in-depth interviews
• Familiarity with a range of research techniques including low-to-medium complexity surveys, focus groups, diary studies, participatory design, contextual inquiry, concept study, Kano, card sorting (open & closed), and tree-testing
• Experience with remote testing methods
• Strong collaboration skills and a proven track record of working effectively with product teams and UX designers
• Near-native English proficiency, with the ability to conduct sessions and write comprehensive reports in English

We Offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
• Monthly non-taxable amount for the electricity and internet bills

Conditions

• By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice (https://www.epam.com/applicant-privacy-notice) and Policy (https://www.epam.com/privacy-policy)