EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a Director - Delivery Management with a strong product development background to be part of our delivery team. This individual will be responsible for building engineering teams with a product mindset, instilling a DNA of engineering excellence, and fostering a continuous improvement mindset within the organization.

The ideal candidate will have significant experience in a technical leadership role, managing large teams of developers, exceptional people management skills, hands-on development and design experience, the ability to delve deep into technology and expand into business applications as needed, a deep understanding of agile methodologies, exceptional communication and presentation skills. If this sounds like a role for you, please review the details below.

Responsibilities

• Provide leadership and strategic planning to the Delivery Management function within EPAM India
• Lead and manage diverse project teams facilitating the delivery of software solutions while ensuring client satisfaction and project quality
• Maintain a primary focus on client engagement and on managing client expectations while ensuring the project's economic viability and success
• Foster Engineering Excellence within the teams - enforce best practices for software development and project management to facilitate high-quality, efficient project delivery
• Deploy your expertise, innovative capabilities, and market understanding to provide value and ensure delivery excellence
• Encourage Engineering Excellence as the standard working model, embracing modern delivery approach to envision, design, build, deploy and operationalize products & platforms
• Implement proactive strategies to improve client satisfaction and employee Net Promoter Score (eNPS), with a focus on reducing involuntary project attrition
• Encourage a culture of learning, ensuring adherence to key learning initiatives such as AI, Cloud and Engineering Excellence education
• Collaborate with sales and account management teams to support pre-sales activities, including project estimations and proposal development

Requirements

• A Bachelor’s/Master’s degree in information technology or a related field
• 20+ years of relevant professional experience is required
• 10+ years of experience in project delivery leadership role within the IT services industry
• Strong experience in a Delivery leadership role with hands-on experience leading large programs of 10+ feature teams
• Deep knowledge of P&L management
• Expertise in Engineering, Technical Architecture, Code Review, Solution Architecture
• Extensive knowledge and hands-on experience in software delivery and project management
• Proven experience in customer relationship management, conflict resolution, and project escalation management
• Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
• Prior initiative and responsibility for budgets, project delivery critical paths, and client relationships
• A strong track record of project delivery for large, cross-functional, projects
• C1 English level proficiency

Nice to have

• Knowledge of Java and .NET
• Experience with Cloud technologies
• Relevant certifications in Project Management would be advantageous (PMP, CSM, SAFe, or similar)

We offer

• Opportunity to work on technical challenges that may impact across geographies
• Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
• Opportunity to share your ideas on international platforms
• Sponsored Tech Talks & Hackathons
• Unlimited access to LinkedIn learning solutions
• Possibility to relocate to any EPAM office for short and long-term projects
• Focused individual development
• Benefit package:
  • Health benefits
  • Retirement benefits
  • Paid time off
  • Flexible benefits
• Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)