In this role, you will work closely with stakeholders to identify areas for process improvement, propose and implement solutions to enhance productivity, reduce costs, and improve customer experiences. You will also be responsible for managing requirements and changes and helping the development team to understand clients' requirements.

#LI-AS45

Responsibilities

Serve as a subject matter expert in payments and financial technologies and analyst/consultant to understand customer's needs, and gather and document requirements
Handle complex projects, which may involve multiple integrated systems, numerous stakeholders, and intricate team dynamics
Evaluate the performance of existing business processes and systems, analyzing key metrics, identifying bottlenecks, and proposing improvements
Collaborate with stakeholders to identify areas for process improvement, proposing and implementing solutions to enhance productivity, reduce costs, and improve customer experiences
Plan and scope interrelated initiatives, assisting senior-level stakeholders in making informed decisions about product/system development strategy, ensuring that operational goals are met by aligning business processes with strategic objectives
Identify and mitigate operational and technical risks within the business, assessing risks related to technology, compliance, and security
Create clear and comprehensive documentation, including business requirements, functional specifications, and use cases, working closely with business users, IT teams, and stakeholders to elicit detailed requirements for system enhancements or new projects
Help clients understand the best solution, design MVP and PoC if required

Requirements

Minimum of 3 years of experience as a Business Analyst, with a focus on PCI (Payment Card Industry)
Bachelor's degree in a relevant field such as Computer Science, Business, or a related discipline
Experience in BRD and SRS preparation, requirements management, and documentation using notations and diagramming tools such as UML and BPMN
Experience with JIRA and Confluence
Proficiency in SQL and Python for data analysis
Experience with Independent processing centers, Bank cards/processing department of the bank, Vendor/system integrator for processing centers/banks, and Payment vendors
Knowledge of acquiring and issuing processes, payment transactions cycle and structure, appropriate technologies, and relevant project experience
Good verbal and written communication skills in English at a B2 level

Nice to have

Experience with OpenWay (Way4), Compass Plus (Tranzware, Tranzaxis), FIS, and other PCI platforms
Knowledge of ISO 20022
Knowledge of Instant and Installment payments
Experience of Presales and Presales artifacts creation

We offer

We connect like-minded people::
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it's the vibrant office or the comfort of your own home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 50+ countries
We invest in your growth::
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
- Free English classes with certified teachers
We cover it all::
- Monetary bonuses for taking part in the referral program
- Comprehensive medical & family care package
- Seven trust days per year (sick leave without a medical certificate)
- Discounts from 800+ partners (sports activities, restaurants, stores and services)