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We are looking for a Senior Systems Engineer responsible for providing vital technical management and operational support across multiple functions within our organization. In this role, you will collaborate with our data center teams and third-party vendors, ensuring efficient ongoing support and optimization of critical areas such as Windows server operations, monitoring, virtualization and cloud-based technologies.

If you have a passion for driving technical excellence and want to be part of a dynamic team, we encourage you to apply and join us.

What You’ll Do

• Provide support for our global data center environment, focusing on Windows server technologies, VMware, VEEAM and general server/data center maintenance
• Manage backup tools, including Veeam Backup and Replication, Cloud Endure and CloudRanger
• Utilize Microsoft utilities such as Active Directory and DFS, managing virtual instances in cloud environments like Azure, AWS and GCP
• Demonstrate expert knowledge of VMware vSphere 6.x and offer 3rd-tier support for escalated matters, including specific issues related to Microsoft Exchange 2016 or later and Office 365
• Employ AWS CLI and Gcloud Command shells to develop and implement scripts
• Lead Infrastructure projects, focusing on resource allocation and comprehensive execution plans
• Respond promptly to escalated server-related issues reported by various teams and conduct root cause analysis using best-practice troubleshooting techniques
• Proactively maintain and update procedure documentation as needed

What You Have

• Experience in VMware, Windows Server and SAN (NetApp, HP Nimble)
• Skills in Microsoft Operating Systems Server 2008-2019, PowerShell, Exchange 2010-2019, Office 365, Active Directory, VEEAM and SCOM 2012-2019
• Proficiency in PowerShell scripting for task automation, efficiency improvement and creating runbooks in System Center Orchestrator
• Familiarity with HP Server and Blade class machines
• Ability to manage projects, prioritize tasks and meet deadlines

Nice to have

• Knowledge of Insurance/Reinsurance Industry practices, terminology and processes

We Offer

• We connect like-minded people:
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 50+ countries
  • Corporate and social events
• We invest in your growth:
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
  • Free English classes with certified teachers
• We cover it all:
  • Participation in the Employee Stock Purchase Plan
  • Monetary bonuses for engaging in the referral program
  • Comprehensive medical & family care package
  • Four trust days per year for personal needs
  • Discounts for fitness clubs
  • Benefits package (hotels, restaurants, stores and services)

About EPAM

• EPAM Armenia is a team of 900+ talented innovators united by a passion for technology. In 2014, we opened our first office in Yerevan, and now we have a second engineering hub in Gyumri. We've built a continuously learning organization that helps its employees rapidly advance their careers. Here you will work with the world's industry leaders, support impactful projects using the latest technologies, collaborate with multi-national teams, and have access to a wide variety of development opportunities