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We're looking for a Lead Data Processing Specialist to join our team.

In this role, you'll guide various projects involving data entry, processing, annotation, IT supplementation services and content management. Your contribution will be crucial to our team's growth.

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What You’ll Do

• Work together with delivery organization, account managers and pre-sales teams to develop effective approaches for service provisioning, including creating estimates, timelines and cost analysis to ensure successful implementation and project delivery within a managed service model
• Initiate new projects and take over existing services
• Lead the initial discovery phase by collaborating with other teams within the organization and client business stakeholders
• Drive successful implementation by organizing proper processes and communication flows
• Select appropriate tools for project execution
• Ensure proper team training to maintain qualitative output and timely delivery according to the agreed timeline
• Manage resources

What You Have

• Experience in client interactions within IT services
• Familiarity with people management processes, including hiring, onboarding, performance development, professional growth, recognition, retention and succession planning
• Great capability to quickly grasp clients' objectives and define stakeholder needs and requirements
• Solid understanding of the project lifecycle, including establishing proper project processes from inception to closure
• Proficiency in establishing reporting processes and identifying key project risks
• Ability to propose strategies for improving performance and delivering valuable solutions
• C1/C1+ English level, both verbal and written

Nice to have

• Competency in data labeling and content management services
• Background in the financial industry or a financial education
• Background in finance, payments processing, customer support
• B1+ level of German language

We Offer

• We connect like-minded people:
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment in the vibrant office
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events
• We invest in your growth:
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
  • Free English classes with certified teachers
• We cover it all:
  • Participation in the Employee Stock Purchase Plan
  • Monetary bonuses for engaging in the referral program
  • Comprehensive medical & family care package
  • Four trust days per year for personal needs
  • Discounts for fitness clubs
  • Benefits package (hotels, restaurants, stores and services)

About EPAM

• EPAM Armenia is a team of talented innovators united by a passion for technology. In 2014, we opened our first office in Yerevan, and now we have a second engineering hub in Gyumri. We've built a continuously learning organization that helps its employees rapidly advance their careers. Here you will work with the world's industry leaders, support impactful projects using the latest technologies, collaborate with multi-national teams, and have access to a wide variety of development opportunities