We are currently seeking an experienced remote Senior Infrastructure Support Engineer to join our team. In this role, you will be responsible for monitoring windows-based systems, carrying out basic network administering and troubleshooting, and working effectively without needing explicit instructions. You will display a high level of self-direction when it comes to high-level tasks.

Responsibilities

• Monitor Windows-based systems and carry out basic network administering and troubleshooting
• Administer patching and software deployment areas (SCCM and Intune)
• Work effectively without needing explicit instructions and display a high level of self-direction when it comes to high-level tasks
• Troubleshoot and provide technical support for Windows-based systems
• Write scripts using PowerShell for automation and other tasks as needed
• Ensure adherence to ITIL standards and best practices for infrastructure support
• Maintain and update technical documentation for infrastructure systems

Requirements

• Minimum of 3 years of experience in Infrastructure Support Engineering
• Expertise in monitoring of Windows-based systems, practical admin experience with SCOM is an advantage
• Proficiency with administering patching and software deployment areas (SCCM and Intune)
• Strong scripting skills (PowerShell)
• Expertise in Windows Administering
• Basic network administering and troubleshooting skills
• Advanced troubleshooting skills
• Good verbal and written skills in English at a B2+ level

Nice to have

• Proficiency with Azure infrastructure (as an MS Systems Engineer)
• Background in virtualization (Hyper-V, VMWare, Failover clustering)
• Skilled in MS System Center - SCOM, SCCM, SCO, SC HVMM
• Knowledge of NTFS
• Proficiency with Office 365 and Microsoft Exchange
• ITIL Foundation, ServiceNOW, Asset Management (CMDB) knowledge
• Ability to write technical documentation in English
• Basic knowledge of network monitoring
• Experience with databases and Jenkins administering

We offer

• We connect like-minded people:
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 50+ countries
  • Corporate and social events
• We invest in your growth:
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
  • Free English classes with certified teachers
• We cover it all:
  • Participation in the Employee Stock Purchase Plan
  • Monetary bonuses for engaging in the referral program
  • Comprehensive medical & family care package
  • Five trust days per year (sick leave without a medical certificate)
  • Benefits package (sports activities, a variety of stores and services)