Senior Infrastructure Support Engineer
EPAM Systems
Other Engineering, Customer Service
Remote
Posted 6+ months ago
Senior Infrastructure Support Engineer Description
We are currently looking for an experienced remote Senior Infrastructure Support Engineer to join our team remotely.
In this role, you will be responsible for monitoring Windows-based systems, carrying out basic network administration and troubleshooting, and working effectively without needing explicit instructions. You will display a high level of self-direction when it comes to high-level tasks.
#LI-MDA7Responsibilities
- Monitor Windows-based systems and conduct basic network administration and troubleshooting
- Administer patching and software deployment areas (SCCM and Intune)
- Exhibit a high degree of independence in completing high-level tasks without explicit instructions
- Troubleshoot and provide technical support for Windows-based systems
- Create scripts using PowerShell for automation and other necessary tasks
- Uphold ITIL standards and best practices for infrastructure support
- Maintain and update infrastructure systems' technical documentation
Requirements
- At least 3 years of experience in Infrastructure Support Engineering
- Profound knowledge of Windows-based systems monitoring, prior admin experience with SCOM is beneficial
- Extensive experience in managing patching and software deployment areas (SCCM and Intune)
- Proficient scripting skills (PowerShell)
- Expertise in Windows Administration
- Basic skills in network administration and troubleshooting
- Advanced troubleshooting capabilities
- Proficiency in English, both written and verbal, at a B2+ level
Nice to have
- Proficiency in Azure infrastructure (as an MS Systems Engineer)
- Experience with virtualization (Hyper-V, VMWare, Failover clustering)
- Proficiency in MS System Center - SCOM, SCCM, SCO, SC HVMM
- Familiarity with NTFS
- Experience with Office 365 and Microsoft Exchange
- Knowledge of ITIL Foundation, ServiceNow, Asset Management (CMDB)
- Experience in writing technical documentation in English
- Basic understanding of network monitoring
- Basic knowledge of databases and Jenkins administration
We offer
- We connect like-minded people: :
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 50+ countries
- Corporate and social events
- We invest in your growth: :
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
- Free English classes with certified teachers
- Discounts in local language schools, including offline courses for the Uzbek language
- We cover it all: :
- Monetary bonuses for engaging in the referral program
- Comprehensive medical & family care package
- Four trust days per year (sick leave without a medical certificate)
- Discounts for fitness clubs, dance schools and sports programs
- Benefits package (restaurants, beauty salons, hotels, a variety of stores and services)