EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a remote Lead Content Designer to join our team. In this role, you will define and deliver an end-to-end content strategy for product experiences. Using human-centered design methods, you will conceptualize, write, test, and deliver in-product content. You will also build strong relationships with cross-domain content owners to ensure a cohesive product and brand experience. As a Lead Content Designer, you will contribute to the Design System by creating scalable, reusable standards for content, including mechanics, tone, style, and accessibility.

Responsibilities

• Define and deliver end-to-end content strategy for product experiences
• Contribute scalable, reusable standards for content (mechanics, tone, style, accessibility) to the Design System
• Apply human-centered design methods to conceptualize, write, test, and deliver in-product content
• Build strong relationships with cross-domain content owners to ensure a cohesive product and brand experience
• Support and manage the team of specialists

Requirements

• + years of relevant professional experience
• 1+ year of relevant leadership experience
• Expertise in writing useful, accessible, and natural-sounding product UI content in American English
• Ability to draw from a variety of content strategy/content design frameworks to address complicated human problems across screens and product areas
• Advanced working expertise in Figma and content-specific plug-ins like Ditto
• Working understanding of AI/ML for content design, including NLU development, designing for generative AI, and prompt engineering
• Advanced presentation and storytelling skills, including PPT creation
• Competent facilitation and workshopping skills
• Baseline understanding of headless content management systems and GitHub
• Growth mindset and first-principles thinking
• Relationship building and a 'one team' mindset
• B2+ English level proficiency

Nice to have

• Familiarity with Microsoft Office 365
• Experience with content mapping and sourcing for new product experiences
• Experience in defining in-product flows for imagery, user-generated content, and other rich content types sourced through Content Platform/CGS and third-party providers

We offer

• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
• Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
• Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
• Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
• Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
• Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!