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If you are passionate about technology and problem solving and looking for a high-impact role with a global leader in digital transformation, EPAM is the perfect next step in your career! As an EPAMer, you’ll have the opportunity to work with a supportive team, grow your IT support skills, and expand your career opportunities. Are you ready for the next step in your career journey? Apply now!

Req.#629559055

Responsibilities

• Provide support to end-users to solve end user computing issues and facilitate resolution of IT-related issues
• Manage local hardware including installation, relocation, addition and changing. (PCs, thin clients, notebooks, printers, servers, etc.)
• Maintain office infrastructure systems and facilitate software installation
• Configure computer operating systems and applications
• Monitor and maintain server room environment
• Update hardware inventory and track usage
• Follow all IT-related work instructions
• Assist in preparation for external audits

Requirements

• Ability to work in a distributed team environment
• Excellent communication and customer service skills
• Demonstrated ability to meet deadlines and SLAs
• Work well under pressure
• Knowledge of end user computing technology with a minimum of 2 years IT experience
• Background in troubleshooting network client/server issues
• Experience with desktops, thin clients, and laptop hardware
• Knowledge of active directory and group policies
• General understanding of IT Service Management practices involving service request management, change management, asset management, incident management, and problem management

Benefits

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program

About EPAM

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential