We are currently seeking a NOC Support Specialist to join our monitoring team.

This position offers an opportunity to contribute to the strength of our team and support our operations effectively.

Experience the freedom of remote work from anywhere in Kyrgyzstan, whether it's the comfort of your home or our modern office in Bishkek.

Responsibilities

• Provide timely alerts acknowledgment and escalation of incidents to responsible groups
• Work with other teams to ensure applications availability targets are met
• Be prepared to work night shifts on a 2/2 schedule (2 weeks of 12-hour day shifts; 2 weeks of 12-hour night shifts)

Requirements

• English level: B1 and higher
• Ability to work independently and as a team member
• Good communication (written and oral) and interpersonal skills
• Ability to read, understand and follow work instructions

Nice to have

• Basic network troubleshooting skills and utils usage
• Basic Linux understanding
• Knowledge of monitoring tools (ZABBIX, Grafana)

We offer

• We connect like-minded people::
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events
• We invest in your growth: :
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
  • Free English classes with certified teachers
• We cover it all::
  • Monetary bonuses for engaging in the referral program
  • Comprehensive medical & family care package
  • Six trust days per year (sick leave without a medical certificate)
  • Coverage of psychology sessions of your choice
  • Discounts for fitness clubs and sports programs
  • Benefits package (sports activities, a variety of stores and services)

EPAM Kyrgyzstan is a team of technologists and innovators united by a passion for technology. In 2022, we opened our first office in Bishkek that works with the world's leading companies across many different industries. EPAM builds a continuously learning organization and helps its employees reach their full potential and achieve their professional goals through learning. Our agile methodologies, client collaboration frameworks, engineering excellence programs, and hybrid teams offer many career paths and development opportunities.