We are currently seeking a NOC Support Specialist to join our monitoring team.

This position offers an opportunity to contribute to the strength of our team and support our operations effectively.

This position offers remote setup with the flexibility to work from any location in Kazakhstan, whether it's your home or well-equipped offices in Astana, Almaty or Karaganda.

Responsibilities

• Provide timely alerts acknowledgment and escalation of incidents to responsible groups
• Work with other teams to ensure applications availability targets are met
• Be prepared to work night shifts on a 2/2 schedule (2 weeks of 12-hour day shifts; 2 weeks of 12-hour night shifts)

Requirements

• English level: B1 and higher
• Ability to work independently and as a team member
• Good communication (written and oral) and interpersonal skills
• Ability to read, understand and follow work instructions

Nice to have

• Basic network troubleshooting skills and utils usage
• Basic Linux understanding
• Knowledge of monitoring tools (ZABBIX, Grafana)

We offer

• We connect like-minded people: :
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events
• We invest in your growth: :
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
  • Free English classes with certified teachers
  • Discounts in local language schools, including online courses for the Kazakh language
• We cover it all: :
  • Participation in the Employee Stock Purchase Plan
  • Monetary bonuses for engaging in the referral program
  • Comprehensive medical & family care package
  • Six trust days per year (sick leave without a medical certificate)
  • Coverage of psychology sessions of your choice
  • Benefits package (sports activities, a variety of stores and services)

EPAM Kazakhstan is a team of technologists and innovators united by a passion for technology. Today, we operate across all cities with offices in Astana, Almaty, and Karaganda and work with the world's leading companies from different industries. In 2023, EPAM Kazakhstan received the Export Excellence Award at the esteemed Digital Bridge Awards, showcasing our commitment to excellence and innovation.