We are currently seeking a NOC Support Specialist to join our monitoring team.

This position offers an opportunity to contribute to the strength of our team and support our operations effectively.

Unlock the potential of remote work in Uzbekistan, giving you the flexibility to work from home or access our office in Tashkent.

Responsibilities

• Provide timely alerts acknowledgment and escalation of incidents to responsible groups
• Work with other teams to ensure applications availability targets are met
• Be prepared to work night shifts on a 2/2 schedule (2 weeks of 12-hour day shifts; 2 weeks of 12-hour night shifts)

Requirements

• English level: B1 and higher
• Ability to work independently and as a team member
• Good communication (written and oral) and interpersonal skills
• Ability to read, understand and follow work instructions

Nice to have

• Basic network troubleshooting skills and utils usage
• Basic Linux understanding
• Knowledge of monitoring tools (ZABBIX, Grafana)

We offer

• We connect like-minded people::
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events
• We invest in your growth: :
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
  • Free English classes with certified teachers
  • Discounts in local language schools, including offline courses for the Uzbek language
• We cover it all::
  • Monetary bonuses for engaging in the referral program
  • Comprehensive medical & family care package
  • Four trust days per year (sick leave without a medical certificate)
  • Discounts for fitness clubs, dance schools and sports programs
  • Benefits package (sports activities, a variety of stores and services)

EPAM Uzbekistan is a team of technologists and innovators united by technology. In 2019, we opened our first office in Tashkent. Since then, we’ve built a continuously learning organization that helps its employees reach their full potential and achieve professional goals through learning. Our agile methodologies, client collaboration frameworks, engineering excellence programs, and hybrid teams offer many career paths and development opportunities.