We are currently seeking a NOC Support Specialist to join our monitoring team.

This position offers an opportunity to contribute to the strength of our team and support our operations effectively.

This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri.

Responsibilities

• Provide timely alerts acknowledgment and escalation of incidents to responsible groups
• Work with other teams to ensure applications availability targets are met
• Be prepared to work night shifts on a 2/2 schedule (2 weeks of 12-hour day shifts; 2 weeks of 12-hour night shifts)

Requirements

• English level: B1 and higher
• Ability to work independently and as a team member
• Good communication (written and oral) and interpersonal skills
• Ability to read, understand and follow work instructions

Nice to have

• Basic network troubleshooting skills and utils usage
• Basic Linux understanding
• Knowledge of monitoring tools (ZABBIX, Grafana)

We offer

• We connect like-minded people::
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events
• We invest in your growth: :
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
  • Free English classes with certified teachers
• We cover it all::
  • Participation in the Employee Stock Purchase Plan
  • Monetary bonuses for engaging in the referral program
  • Comprehensive medical & family care package
  • Four trust days per year for personal needs
  • Discounts for fitness clubs
  • Benefits package (hotels, restaurants, stores and services)

EPAM Armenia is a team of 900+ talented innovators united by a passion for technology. In 2014, we opened our first office in Yerevan, and now we have a second engineering hub in Gyumri. We've built a continuously learning organization that helps its employees rapidly advance their careers. Here you will work with the world's industry leaders, support impactful projects using the latest technologies, collaborate with multi-national teams, and have access to a wide variety of development opportunities.