Application Manager
EPAM Systems
Administration
Lisbon, Portugal
Posted on Sep 13, 2024
Application Manager Description
We are looking to add an Application Manager to our team at the France Development Centre - FDC.
This role centers on overseeing our procurement management system, incorporating our applications - Scoops and Skipper. Responsibilities include maximizing performance, operational tracking within agreed timelines, meeting established SLAs, restoring services, and handling maintenance corrections.
#LI-DNI
Responsibilities
- Assess risks in your area of responsibility and act to diminish them
- Meet delivery objectives and timeframes while ensuring SLAs are adhered to and conducting regression testing according to the test coverage ratio
- Acquire necessary resources for business needs
- Create macro-solutions, both functional and technical, and bring in additional expertise when needed
- Validate suggested solutions and hypotheses, whether functional or technical
- Update operation maintenance deliverables in line with regulatory standards
- Contribute to advancing your functional and technical skills through new projects and increasing responsibilities
- Manage or be an active participant in meetings and committees related to intervention
- Maintain regular communication with project stakeholders as per agreed frequency
- Document and regularly update the solutions' knowledge base, including client FAQs and troubleshooting details
Requirements
- Minimum of 3 years in a comparable role
- Degree in IT or related field
- Background in procurement and management oversight
- Proficient in supporting application production and serving as Technical Leader
- Independent, meticulous, and dedicated
- Keen on initiating and exploring innovative solutions
- Analytical, with the ability to constructively critique solutions
- Effective in stress management and staying calm under production pressure
- Excellent at incident management and prioritization
- Strong interpersonal and communication skills for fostering relationships, managing meetings, public speaking, and documenting meetings
- Skilled in Service Now, Jira Lanta, and Oracle with advanced PL SQL expertise
- Proficient in French (B2 level)
Nice to have
- Familiarity with PowerBI
- Understanding of accounting principles
We offer
- Competitive compensation depending on experience and skills
- Variety of projects within one company
- Being a part of a project following engineering excellence standards
- Individual career path and professional growth opportunities
- Internal events and communities
- Flexible work hours