This individual will be responsible for providing advanced-level support for our global data network, serving as level 3 support for all network-related tasks and troubleshooting. The ideal candidate will design, develop, and deploy LAN/WAN network infrastructure and ensure its reliability and security.

If you are interested in this opportunity – apply!

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

#LI-DNI

Responsibilities

Design, develop, and deploy LAN/WAN network infrastructure
Provide 3rd level troubleshooting for all LAN/WAN alerts and issues
Maintain all monitoring and reporting systems
Produce and maintain documentation for all systems deployed
Perform on-call duty for non-business hours support as per shift assignments
Perform administrative tasks pertaining to time entry and status reporting
Configure and install various network devices and services
Perform network maintenance and system upgrades
Monitor performance, system availability, and reliability
Monitor system resource utilization, trending, and capacity planning
Work within established configuration and change management policies
Implement security tools, policies, and procedures
Liaise with vendors and other IT personnel for problem resolution
Maintain 24x7 availability for support
Conduct technical trainings to internal resources

Requirements

3+ years of experience in a network support role
CCNP Certification required
B.A. Degree / B.S. Degree in a relevant field
Azure/cloud-based networking expertise
Experience with SDWAN, Cisco Firepower preferred
Experience in troubleshooting complex network issues
Proficiency in configuring and troubleshooting Cisco network devices
Experience with Next Gen Firewalls, Cisco ISE, and wireless technologies
Knowledge of routing protocols, LAN switching, and TCP/IP protocol suite
Experience with network security practices
Experience with firewall cloud services, Zscaler preferred
Familiarity with applications such as SAP, Citrix, Portal, etc
Strong communication and documentation skills
Fluent English communication skills at a B2+ level

Nice to have

Additional certifications such as CCIE
Experience in a global network environment
Proficiency in additional network technologies and protocols

We offer

Connectivity Bonus (15,000 ARS are paid with a salary receipt at the end of each month as a non-wages concept)
Medicina Prepaga (It covers the collaborator and direct family group)
Paternity Leave (Two additional days are added to what is established by law, total of 4 days)
Discounts card
English Training (English lessons, twice per week)
Training Program (Access to multiple customized training plans according to the needs of each role within the company)
Marriage bonus (The company doubles the allowance established by law that ANSES offers)
Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company)
External Agreements and Discounts
Vacations: 14 calendar days a year