We are seeking a Systems Engineer - Observability to join our team.

In this role, you will build and maintain an observability environment that enables our engineers to easily understand the behavior and performance of their services in cloud environments. Your contributions will be pivotal in ensuring high performance and observability of our services.

Responsibilities

• Design and implement an effective observability environment for cloud-based services
• Collaborate with software engineering teams to aggregate logs and observability metrics
• Develop and maintain dashboards for real-time monitoring of services
• Set up and manage alerting systems for timely notification of application issues
• Work with product engineering teams to optimize service performance through observability
• Troubleshoot and resolve issues related to observability tools and processes
• Participate in daily standups, ad-hoc tech reviews, and weekly status meetings
• Contribute to sprint reviews, demos, and retrospectives

Requirements

• 5+ years of experience in Cloud Engineering
• 1+ years of relevant leadership experience
• Deep technical understanding of observability tools such as Splunk, Prometheus, Grafana, and AWS CloudWatch
• Proficiency in Python, Node.js, Golang, or similar programming languages
• Experience with version control systems like git
• Minimum of 4 years of experience in coding/scripting in relevant languages
• Strong problem-solving skills and attention to detail
• Excellent communication and collaboration abilities
• Ability to work effectively in a fast-paced, agile environment
• Fluent English communication skills at a B2+ level

Nice to have

• Certifications in relevant technologies or platforms
• Prior experience in a similar role within a cloud environment

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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