We are seeking a dynamic and experienced Lead Business Analyst dedicated to the success of our retail and e-commerce initiatives.

The ideal candidate will be pivotal in assessing business needs and leading system improvements to boost productivity and customer satisfaction.

Responsibilities

• Lead the assessment process of MACH Platforms in alignment with business objectives
• Spearhead collaboration initiatives with the UX team to optimize user experience
• Facilitate workshops to gather comprehensive insights on project requirements
• Gather, clarify, and manage business requirements efficiently
• Negotiate and prioritize requirements in a fast-paced environment
• Serve as the primary liaison between IT teams and Product Owners
• Direct analysis activities specific to B2B and B2C commerce modules

Requirements

• Experience with MACH Platforms, B2B Commerce Module, and B2C Commerce of at least 5 years
• Background in leading discovery processes within the e-commerce domain
• Proficiency in facilitating workshops, negotiations, and requirement prioritizations
• Demonstrated success as the primary point of contact for business/product owners
• Knowledge of specific analysis activities in retail settings
• Fluent English communication skills at a B2+ level

Nice to have

• Certifications related to business analysis or project management

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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