We are seeking a Senior Content Strategist to join our team. In this role, you will lead the strategic development and execution of content across various digital platforms, enhancing user experience and engagement. Your expertise will drive the creation of compelling, user-centric content that aligns with business goals and enhances brand visibility. As a key member of our content team, you will have the opportunity to shape the voice and tone of our products and ensure consistency across all channels.

We accept CVs in English only.

Responsibilities

• Support the Growth Acquisition Team in developing content strategies
• Define and deliver comprehensive content strategy for product experiences
• Conduct thorough content audits and competitive evaluations
• Assess product content usability and accessibility through heuristic evaluations
• Develop and implement plans for content experimentation
• Craft polished presentations using Figma and PowerPoint
• Utilize human-centered design methods to write, test, and deliver in-product content
• Create content wireframes, sketches, and empathy maps
• Document voice flows and machine learning/artificial intelligence prompts and guardrails
• Author long-form articles for the Help Center and Destination Guides
• Contribute to the client's Design System by establishing content standards
• Forge strong relationships with cross-domain content owners
• Define content workflows, best practices, and mapping for new product experiences
• Prepare and facilitate content-related workshops
• Present content critiques and stakeholder reviews using Figma flows and PowerPoint

Requirements

• Minimum of 3 years of experience as a Content Strategist
• Expertise in crafting product UI content in American English
• Proficiency in various content strategy/design frameworks
• Advanced skills in Figma and related content-specific plugins
• Exceptional presentation and storytelling abilities
• Competence in facilitation and conducting workshops
• Familiarity with Microsoft Office 365
• Understanding of headless content management systems and GitHub
• Knowledge of AI/ML for content design, including natural language understanding and prompt engineering
• Strong relationship-building capabilities
• Growth mindset and adeptness in first-principles thinking
• Experience collaborating with cross-functional teams such as Product Management, Engineering, Legal, and Localization
• Fluent English communication skills at a C1 level

Nice to have

• Background in SEO and content optimization
• Experience in video content creation and multimedia storytelling

We offer

• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
• Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
• Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
• Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
• Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
• Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!

Please note that even though you are applying for this position, you may be offered other projects to join within EPAM.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.