We are seeking a Senior Reliability Engineer to join our remote team. This role is crucial for ensuring our systems' ongoing stability and efficiency, focusing on minimizing downtime and maximizing performance. The ideal candidate will have a proven track record of improving system reliability and a strong technical acumen in managing complex infrastructures. Your expertise will help shape our operational strategies, ensuring our services are robust and resilient against disruptions.

Responsibilities

• Lead initiatives to enhance system reliability, availability, and resilience
• Design and implement robust monitoring solutions to proactively identify potential issues
• Mentor junior engineers in reliability best practices and advanced troubleshooting techniques
• Collaborate with cross-functional teams to ensure seamless deployments and operations
• Develop automation scripts to streamline operational processes and reduce human error
• Conduct detailed root cause analysis for critical incidents and drive continuous improvement
• Establish and maintain service level objectives (SLOs) and service level indicators (SLIs) to measure system performance
• Advocate for and implement reliability-focused changes in the software development lifecycle

Requirements

• Minimum of 3 years experience in a Reliability Engineer role
• Advanced scripting skills in Python and PowerShell
• Strong knowledge of cloud platforms, specifically Azure and GCP
• Proficient with Azure DevOps pipelines for efficient CI/CD workflows
• Expertise in debugging and troubleshooting complex systems
• Experience with monitoring tools such as GCP Cloud Logging, Grafana, and Azure Logs
• In-depth understanding of Site Reliability Engineering (SRE) principles
• Fluent English communication skills at a B2 level or higher

Nice to have

• Experience with Kubernetes and container orchestration platforms
• Proven ability to lead projects focused on system scalability and disaster recovery planning
• Familiarity with advanced data analytics and machine learning tools to predict system failures

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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