We are looking for a seasoned Business Analyst specializing in Checkout and Payments.

This individual will be integral in optimizing our checkout process and payment systems in both physical store environments and digital platforms. The successful candidate must demonstrate an excellent ability to document and manage business analysis information while leading initiatives to enhance customer touchpoints.

Responsibilities

• Conduct detailed business analysis activities planning and stakeholder management throughout the project lifecycle
• Document all business analysis artifacts meticulously
• Define, analyze, and document functional and technical requirements based on evaluated business needs
• Assist in functional acceptance testing and the release of application updates connected with project deployments
• Engage as a subject matter expert in the execution and implementation of retail solutions, especially the Next Generation POS systems
• Coordinate cross-functional teams to finalize requirements ensuring effective collaboration
• Provide continuous functional/technical support to ensure systems perform effectively and integrate well with other business processes
• Develop and direct structured training programs for end users to facilitate effective change management

Requirements

• 2+ years of experience in business analysis information management
• Proficiency in BA stakeholder management and documentation of BA artifacts
• Background in business analysis activities planning
• Demonstrable skills in managing Checkout and Payment systems within a retail environment
• Competency in English at a B2 level
• Proficiency in Greek

Nice to have

• Experience with digital payment platforms
• Knowledge in the integration of advanced POS systems
• Familiarity with IT project lifecycle management processes

We offer

• For you:
  • Paid annual vacation
  • Paid sick leave days
  • Private health insurance
  • Stable income
  • Meal and home office compensation
• For your comfortable work:
  • Remote and hybrid work opportunities
  • Corporate laptop
  • Possibility to work on your own device
  • Free licensed software
  • Relocation opportunities
  • Free wellbeing activities
• For your growth:
  • Possibility to create a Personal Development Plan from the first day in the company
  • Free trainings for technical and soft skills
  • Free access to LinkedIn Learning platform
  • Free access to internal and external e-Libraries
  • Certification opportunities
  • Language courses
  • Internal technical and non-technical communities
  • Possibility to contribute in internal, opensource products

EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.