We are seeking a motivated and experienced Guidewire Business Analyst to join our team.

The successful candidate will be responsible for enhancing the performance and efficiency of our business processes by utilizing their expertise in Guidewire and related technologies.

We accept CVs in English only.

Responsibilities

• Monitor the ticketing system to analyze incidents and either directly resolve or escalate them
• Conduct root cause analysis and provide recommendations to optimize system performance
• Support workflow designs and provide expert knowledge on them
• Facilitate and plan requirements gathering sessions, meetings, and presentations
• Lead sessions to review completed business requirements, aiming for consensus and final approval from key business users
• Build and maintain strong relationships within business units to understand business needs thoroughly
• Collaborate with development and testing teams to provide subject matter expertise and resolve issues
• Propose solutions emphasizing efficiency and consistency across products
• Participate in User Acceptance Testing development and planning, including test steps and scripts
• Guide the UAT execution phase to ensure user acceptance test signoff

Requirements

• Minimum 2 years in business analysis within the Commercial Property & Casualty insurance industry
• Proficiency in Guidewire, integration to external systems, and policy administration solutions
• Experienced with iterative and agile methodologies; familiarity with SDLC & PMLC processes
• Hands-on experience in writing various requirements and documentation including business process diagrams
• Understanding of IT solutions for business improvement automation
• Background in visualization tools
• Capability to troubleshoot system issues
• Experience with project and business tools such as Microsoft Project, Excel, PowerPoint
• Familiarity with SharePoint, UI mockup tools
• Fluent English communication skills at a B2+ level

We offer

• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
• Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
• Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
• Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
• Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
• Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!

Please note that even though you are applying for this position, you may be offered other projects to join within EPAM.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.