We are seeking a highly competent Senior 3rd Line Software Maintenance Engineer with substantial expertise in MuleSoft technologies to enhance our team. This pivotal role concentrates on heightening the stability and performance of software systems through advanced support, maintenance, and development initiatives using the Anypoint Platform and related MuleSoft tools.

Responsibilities

• Provide advanced 3rd line support and expertly troubleshoot complex software issues using in-depth MuleSoft knowledge
• Oversee and improve the functionality of existing software applications at a senior level
• Conduct detailed requirement gathering through client consultations
• Lead discussions on solutions and project outcomes in stakeholder meetings
• Collaborate with the development team to architect and implement significant system enhancements
• Uphold superior standards of code quality through meticulous testing and debugging
• Produce comprehensive technical documentation and ensure continuous updates
• Stay at the forefront of developments in MuleSoft technology and the software industry at large
• Mentor junior engineers and assist the development team with complex development tasks

Requirements

• 3+ years of experience in a senior 3rd line support role, adept at troubleshooting and resolving intricate software challenges
• Advanced proficiency in MuleSoft and in-depth familiarity with the Anypoint Platform
• Proven ability to speak and write in English at a B2 level or higher
• Demonstrated expertise in the maintenance and augmentation of software applications
• Recognized qualifications evidencing robust problem-solving and analytical capabilities
• Demonstrated leadership skills in communication and effective collaboration with teams
• Capability to lead initiatives and function autonomously in a remote environment

We offer

• Improved medical coverage - EPAMers are eligible to participate in a supplementary health insurance program that shall have the usual coverage in the industry, with the Company funding 100% of the value of the monthly premium for participation
• Lunch Allowance - You will receive a daily allowance of CLP $ 7.000 per working day. Enjoy a nice meal on us
• Allowance for internet and electricity - You will receive an allowance of CLP$15.000 per month to cover internet and electricity expense
• National Holiday Bonus - We celebrate joining the Chilean Market. That is why all our employees will receive a bonus of CLP $86,646 in September
• Christmas Bonus - You will receive an End of Year bonus of CLP $170,539. It will be paid during the month of December, to ensure you have a Happy Holiday!
• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Are you open to relocation? - If you want to relocate to another country and we have the right project, we will assist you every step of the way, to help you and your family, reach your new home