We are currently seeking a highly skilled Senior MS Dynamics CRM Consultant to join our team.

The ideal candidate will have extensive experience in Microsoft Dynamics 365 (CRM), specializing in system configuration for new configurations and enhancements. This role requires a strategic thinker who can discuss business and technical/architectural topics, build new features, and communicate effectively with customers.

The remote option applies only to the Candidates who will be working from any location in Ukraine.

Responsibilities

• Discuss business and technical/architectural topics
• Build new features according to new requirements/enhancements requests
• Communicate with customers to understand their needs and provide solutions
• Customize and configure MS Dynamics CRM to meet client requirements
• Develop plugins, workflows, and actions to enhance system functionality
• Collaborate with team members to design and implement system enhancements
• Manage multiple projects and prioritize tasks effectively
• Ensure smooth deployment and integration of new solutions
• Provide support and training to users on the MS Dynamics CRM platform
• Stay updated with the latest MS Dynamics CRM developments and technologies
• Document configurations and customizations for future reference and audits

Requirements

• 3+ years of consulting and customization experience in MS Dynamics CRM
• Proficiency in MS Dynamics CRM/Dynamics 365 (on-premises and online) out-of-the-box functionality
• Background in developing plugins, workflows, and actions for MS Dynamics CRM
• Experience in Agile practices
• Proactivity with a strong sense of responsibility for results
• Knowledge of written and spoken English at the Upper-Intermediate level (B2+) and above

Nice to have

• Certified in MS Dynamics CRM
• Experience in conducting user training sessions
• Familiarity with integration tools and APIs involving MS Dynamics CRM

We offer

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Consider relocation options in over 30 countries worldwide
• Participate in volunteer, charity programs and communities (both technical and interest-based)
• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children

EPAM strives to provide its global team of over 52,800+ professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.