The ideal candidate will be responsible for managing and supporting cloud-based platforms, troubleshooting issues, and ensuring optimized system performance. As a key member of our IT department, this role demands deep technical expertise and the ability to collaborate with team members and stakeholders to drive operational excellence.

#LI-DNI

Responsibilities

Collaborate with product teams to oversee Azure systems deployment, lifecycle maintenance, and capacity planning
Handle the triage and resolution of service management system incidents and requests
Monitor applications, manage data manipulation for widgets, generate reports, and oversee problem identification and management
Tune agents and collectors for optimal system data manipulation
Provide general customer support and occasional consultations with individuals across and outside of the team
Manage Azure and AWS infrastructure, including check-in policies, installation, configuration, troubleshooting, and maintenance
Develop scripts for automation and report generation using tools such as Terraform, Ansible, GIT, and PowerShell
Maintain applications within environments like EKS, AKS, Dockers, and Docker Registry
Administer networking protocols and network security measures in cloud environments
Utilize Cloudflare products and equivalent tools effectively
Ensure continuous monitoring of infrastructure and management of cloud components like Virtual Machines, Load Balancer, S3, and Azure Backup

Requirements

Azure Certified Solutions Architect or Sys Ops Administrator
10+ years of IT industry experience, including full-stack and re-stack skills with AWS and Azure, complemented by a Bachelor’s degree in Computer Science or Information Technology
5+ years of experience in cloud-based development platforms, change management procedures, and troubleshooting production incidents in cloud applications
3+ years of experience in creating build scripts for release management using tools like Terraform, Ansible, and PowerShell, along with programming languages such as Python and Bash
2+ years of experience in configuring Kubernetes clusters, EKS, AKS, and tools like Helm and Prometheus
5+ years of Linux system administration with proficiency in Red Hat Linux or CentOS
Flexibility to work in a 24x7 operations support environment on a rotational shift basis
Capability to research, absorb, and organize data into actionable information for business use