We are seeking a detail-oriented and analytical Middle Business Analyst to join our driven team and support eCommerce and Digital Marketing projects. You will play a critical role in gathering business requirements, creating functional documentation, and ensuring successful implementation while collaborating with cross-functional teams to drive operational efficiency.

The position requires a hybrid work arrangement, with the mandatory presence at the customer's office in Athens (Gerakas).

Responsibilities

• Identify, analyze, define, and document detailed requirements for projects focused on eCommerce and Digital Marketing
• Develop functional/technical requirement documents based on gathered business requirements
• Assist users during functional acceptance testing and support the deployment of new or updated applications to enable project implementations
• Participate in the design and execution of implementation/configuration related to eCommerce and Digital Marketing
• Coordinate with internal business and technical teams to finalize requirements
• Serve as a subject matter expert for administering and supporting the functional areas within his/her responsibility post-implementation
• Provide functional/technical support to ensure systems operate effectively and efficiently
• Organize and lead training sessions for end-users to facilitate change management in collaboration with Regional IT

Requirements

• 2+ years of relevant experience in IT business analysis
• Background in business analysis for eCommerce and Digital Marketing sectors
• Proven proficiency in stakeholder management
• Competency in business analysis activities planning and artifacts documentation
• Qualifications in business analysis information management
• Strong proficiency in English (B2 level) and Greek

We offer

• For you:
  • Paid annual vacation
  • Paid sick leave days
  • Private health insurance
  • Stable income
  • Meal and home office compensation
• For your comfortable work:
  • Remote and hybrid work opportunities
  • Corporate laptop
  • Possibility to work on your own device
  • Free licensed software
  • Relocation opportunities
  • Free wellbeing activities
• For your growth:
  • Possibility to create a Personal Development Plan from the first day in the company
  • Free trainings for technical and soft skills
  • Free access to LinkedIn Learning platform
  • Free access to internal and external e-Libraries
  • Certification opportunities
  • Language courses
  • Internal technical and non-technical communities
  • Possibility to contribute in internal, opensource products

EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.