Are you an experienced technologist passionate about working in a complex IBM Mainframe environment? Do you possess a client-focused mindset and excel in a team-oriented, global organization? We are seeking a Mainframe Support Engineer to join a prominent banking client in Zürich, Switzerland. The role offers a hybrid work model, blending remote tasks with on-site responsibilities in Zürich.

If you are driven to make a difference in supporting and enhancing mission-critical online services, we encourage you to apply!

Responsibilities

• Collaborate within the Mainframe Online Services team specializing in CICS and MQ subsystems and related products
• Deliver 2nd-level support and assistance to application teams for CICS/MQ challenges
• Carry out incident and problem management for CICS/MQ components while coordinating changes through IPCM
• Automate and refine processes to boost system performance and service reliability
• Contribute to the Agile environment with a focus on transformational initiatives
• Improve infrastructure dependability, incorporating Site Reliability Engineering (SRE) principles
• Identify inefficiencies and implement automation to enhance system operations

Requirements

• Strong skills in z/OS System Components, TSO, ISPF, and JCL
• Proficiency in scripting languages such as REXX and Python
• Expertise in CICS and IBM MQ, including Cluster and QSG configurations
• Basic knowledge of DB2 Plans, Packages, and SQL Statements
• Understanding of LDAP and USS on IBM Mainframe
• Capability to perform effectively under pressure in dynamic environments
• Flexibility to join a 24/7 on-call rotation
• Competency in English and German communication

Nice to have

• Background in database systems with advanced SQL capabilities
• Understanding of core IT concepts, along with proficiency in Microsoft Office

We offer

• 5 weeks of vacation
• EPAM Employee Stock Purchase Plan (ESPP)
• Enhanced parental leave
• Extended pension plan
• Daily sickness allowance insurance
• Employee assistance program
• Global business travel medical and accident insurance
• Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
• *All benefits and perks are subject to certain eligibility requirements

• Please note that any offers will be subject to appropriate background checks

• We do not accept CVs from recruiting or staffing agencies

• For this position, we are able to consider applications from the following:

• - Swiss nationals
• - EU/EFTA nationals
• - Third-country nationals based in Switzerland with an appropriate work permit
• - Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits