We are looking for an experienced Senior Technical Writer to join our team and play a key role in the development of our Software Development Kit (SDK). This position requires a strong foundation in technical writing, exceptional communication skills, and the ability to collaborate with engineering, product, and support teams. Your work will be instrumental in supporting the growth and success of the LIFT platform by delivering high-quality, accurate documentation that meets user needs.

Responsibilities

• Develop and maintain API and SDK documentation, along with associated development resources for the LIFT platform
• Collaborate with engineering, product, and support teams to ensure content is accurate, clear, and meets organizational standards
• Design, draft, and refine technical and process documentation to support software releases and updates
• Create user-friendly materials to assist in the adoption of new tools and features
• Conduct research and analyze data to develop or update policies, procedures, and form documentation
• Review and edit content created by other team members to ensure consistency and quality
• Propose creative solutions to enhance workflows and streamline content development processes
• Engage with subject-matter experts to ensure technical topics are addressed thoroughly and effectively
• Contribute to the ongoing improvement and growth of the LIFT platform by delivering effective documentation

Requirements

• Bachelor’s degree in Computer Science, Engineering, Technical Communication, or a related field
• At least three years of experience as a Technical Writer or in a similar role within the software industry
• Strong understanding of software development processes, tools, and methodologies
• Exceptional written and verbal communication skills, with the ability to clearly convey technical information
• Proven ability to work both independently and collaboratively in a team environment
• Familiarity with industry standards and best practices for API and SDK documentation
• Proficiency in using tools and software for creating technical documentation
• Advanced English proficiency, both written and spoken, at a B2 level or higher

Nice to have

• Experience with programming languages and a solid understanding of software development principles
• Knowledge of cloud platforms and associated services
• Ability to simplify complex technical concepts for non-technical audiences
• Strong organizational and time management skills for handling multiple projects effectively

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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