We are seeking a Chief Change and Adoption Specialist to enhance Modern Workplace solutions.

In this role, you will play a pivotal role in driving the successful adoption of Microsoft 365 and Google Workspace solutions. You will collaborate with clients and internal teams to foster digital transformation and promote continuous improvement.

Responsibilities

• Develop and implement strategies to enhance modern workplace adoption and change initiatives
• Assess client needs and create tailored adoption roadmaps in collaboration with internal teams
• Provide training and enablement programs through workshops and communication campaigns
• Leverage analytics and user feedback to monitor adoption success and refine strategies
• Establish methodologies to support best practices in change management and transformation efforts
• Contribute to internal practice growth by sharing knowledge and enhancing team skills
• Ensure alignment among stakeholders to advance adoption initiatives
• Serve as a trusted advisor to clients, maximizing productivity through effective change management
• Enhance proficiency in Microsoft 365 tools by conducting training sessions
• Communicate metrics and adoption trends through reports and presentations

Requirements

• 7+ years of experience in change management with an emphasis on user adoption
• Background in Microsoft 365 solutions, especially Microsoft 365 Copilot and Teams
• Strong facilitation skills to engage stakeholders across various levels
• Proficiency in analytics and reporting tools for tracking adoption trends
• Capability to advise clients on strategies for user adoption
• Understanding of digital experience management principles
• English communication skills at a professional business level

Nice to have

• Microsoft Change Management & Adoption Certification
• Flexibility to use Confluence effectively
• Expertise in Google Workspace applications
• Competency in delivering and facilitating training sessions
• Familiarity with Miro and Zoom platforms

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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