FinTech Australia
FinTech Australia
About
About Us
What is Fintech
Contact Us
Policy
Policy
Policy Working Groups
Events
Events Calendar
The Finnies
Intersekt Festival
Members
Corporate Partners
Fintech Careers
Jobs Board
eLearning
Resources
Ecosystem Map
Regulatory Map
Investor Map
EY Fintech Census
Services Directory
News
News
Podcast
Member Portal
FinTech Australia
FinTech Australia
About
About Us
What is Fintech
Contact Us
Policy
Policy
Policy Working Groups
Events
Events Calendar
The Finnies
Intersekt Festival
Members
Corporate Partners
Fintech Careers
Jobs Board
eLearning
Resources
Ecosystem Map
Regulatory Map
Investor Map
EY Fintech Census
Services Directory
News
News
Podcast
Member Portal
Folder: About
Folder: Policy
Folder: Events
Members
Corporate Partners
Folder: Fintech Careers
Folder: Resources
Folder: News
Member Portal
Back
About Us
What is Fintech
Contact Us
Back
Policy
Policy Working Groups
Back
Events Calendar
The Finnies
Intersekt Festival
Back
Jobs Board
eLearning
Back
Ecosystem Map
Regulatory Map
Investor Map
EY Fintech Census
Services Directory
Back
News
Podcast
hero

Companies you'll love to work for

0
companies
0
Jobs
For Employers
Add your job
listings
Contact Us
For Employers
Find Candidates
Directly
Talent Pool
For Candidates
Help Recruiters
Find You
Talent Network
Search 
jobs
Explore 
companies
Join talent network
Talent
My job alerts

Lead Salesforce Business Analyst

EPAM Systems

EPAM Systems

This job is no longer accepting applications

See open jobs at EPAM Systems.See open jobs similar to "Lead Salesforce Business Analyst" FinTech Australia.
IT, Sales & Business Development
Remote
Posted on Apr 12, 2025
Apply Apply

Lead Salesforce Business Analyst Description

We are seeking a Lead Salesforce Business Analyst to play a pivotal role in the ongoing development of a dynamic mobile web application built on the Salesforce platform, including Service Cloud and Experience Cloud. This is a leadership position suited for someone with 5+ years of experience in Salesforce-based business analysis, exceptional communication skills, and a passion for human-centered digital products.


#LI-DNI#EasyApply

Responsibilities

  • Own the full product lifecycle from ideation through delivery and continuous improvement
  • Translate strategic business goals into scalable Salesforce solutions
  • Lead refinement of complex business requirements, and oversee documentation of process flows and user stories
  • Drive analysis of business needs, identifying risks and high-value opportunities for impact
  • Guide the organization and prioritization of user stories into epics and phases
  • Act as a liaison between business units, design, and technical teams to ensure alignment and clarity
  • Lead stakeholder engagements, providing demos, training, and guidance
  • Support and lead backlog grooming in collaboration with the Product Manager and Scrum Master
  • Oversee UAT planning and ensure end-user readiness for new features and releases
  • Collaborate with design resources to ensure excellent UX/UI and adherence to accessibility standards
  • Review performance metrics and lead evaluations of system change requests
  • Author and oversee the creation of knowledge base content, release notes, and training materials
  • Stay current with Salesforce platform capabilities and guide effective product decision-making

Requirements

  • 5+ years of experience as a Salesforce Business Analyst
  • Deep experience with Salesforce Service Cloud and Salesforce Experience Cloud
  • Strong skills in UX/UI design tools and principles
  • Experience in Agile/Scrum environments with cross-functional teams
  • Proven track record in leading requirement discovery and documentation
  • Ability to manage and mentor junior analysts and guide team deliverables
  • Strong analytical thinking and stakeholder communication skills
  • Experience supporting UAT and QA with an emphasis on quality delivery
  • Proficiency in creating detailed documentation for business and end users
  • English level B2+ or higher

Nice to have

  • Familiarity with accessibility standards in digital products
  • Experience working on mobile web applications
  • Background in disaster services, humanitarian aid, or social impact organizations
  • Knowledge of financial service integrations within Salesforce

We offer

  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Healthcare benefits
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
Apply Apply

This job is no longer accepting applications

See open jobs at EPAM Systems.See open jobs similar to "Lead Salesforce Business Analyst" FinTech Australia.
See more open positions at EPAM Systems
Privacy policyCookie policy
FINTECH AUSTRALIA

FinTech Australia exists to help our country become one of the world’s top markets for fintech innovation and investment.

IMPORTANT LINKS
  • Privacy Policy
  • Member Login
  • Join Fintech Australia
  • Contact Us
© 2023 FinTech Australia