We are looking for a Support Infrastructure Engineer to enhance our Okta platform.

You will play a crucial role in assisting with the configuration and enhancements of the Okta platform, including features like FastPass. Your expertise will contribute to creating seamless and secure access solutions for our clients. If you are passionate about infrastructure support and looking to make an impact, we encourage you to apply.

Responsibilities

• Assist with the configuration of the Okta platform
• Implement enhancements to the FastPass feature
• Provide support for client inquiries regarding Okta functionality
• Monitor and troubleshoot issues related to Okta integration
• Collaborate with team members to improve existing processes
• Document configuration changes and enhancements
• Train clients on new features and updates
• Stay informed about Okta updates and best practices
• Participate in team meetings and provide updates on progress

Requirements

• Experience in support infrastructure for 2+ years
• Background in Okta platform configuration
• Understanding of identity and access management principles
• Proficiency in troubleshooting technical issues
• Familiarity with security best practices
• Ability to work collaboratively in a team environment
• English proficiency at a professional level

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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