For our Client, we are seeking a highly skilled and motivated Senior ServiceNow Developer to support the implementation of platform solutions focused on Configuration Management Database (CMDB) and related capabilities. In this position, you will be instrumental in designing, configuring, and integrating CMDB, aligned with the Common Service Data Model (CSDM) and powered by Discovery, Service Mapping, and integrations with both cloud and on-prem systems.

This is a hands-on technical role requiring solid experience with CI lifecycle automation, Discovery patterns, service modeling, and data ingestion from diverse infrastructure sources.

You can work from one of our well-equipped offices in Gdańsk, Katowice, Kraków, Łódź, Warszawa, or Wrocław.

Responsibilities

• CMDB Implementation: Design and configure a scalable, service-aware CMDB aligned with CSDM principles
• Discovery & Service Mapping: Deploy, configure, and optimize ServiceNow Discovery and Service Mapping to ensure accurate and complete CI data and relationships
• Configuration & Automation: Develop and maintain class models, transform maps, reconciliation rules, and lifecycle automation for CI data
• Integrations: Design and support integrations with cloud platforms (AWS, Azure) and on-prem systems like SCCM, vCenter, AD, and other infrastructure management tools
• CMDB Health & Compliance: Implement data quality strategies using CMDB Health, normalization rules, and duplicate detection
• Troubleshooting: Diagnose and resolve issues related to Discovery jobs, CMDB data, and integration failures
• Documentation: Maintain clear, structured documentation for CMDB models, Discovery architecture, and integration logic
• Continuous Development: Utilize scripting and Flow Designer to automate platform processes and workflows; stay current with platform updates and capabilities

Requirements

• Strong hands-on experience with ServiceNow CMDB, Discovery, and Service Mapping
• Familiarity with Common Service Data Model (CSDM) and CI class modeling
• Experience integrating with both cloud (e.g., AWS, Azure) and on-prem systems (e.g., SCCM, Active Directory, virtualization platforms)
• Proficiency in JavaScript, REST/SOAP, MID Server setup and maintenance
• Understanding of IT infrastructure: servers, networks, virtualization, cloud
• Strong problem-solving skills and experience working in complex technical environments
• Solid communication skills in English, ability to work in distributed teams
• ServiceNow certifications (e.g., Discovery, CMDB, App Developer) are an advantage

We offer

• We gather like-minded people:
  • Engineering community of industry professionals
  • Friendly team and enjoyable working environment
  • Flexible schedule and opportunity to work remotely within Poland
  • Chance to work abroad for up to 60 days annually
  • Business-driven relocation opportunities
• We provide growth opportunities:
  • Outstanding career roadmap
  • Leadership development, career advising, soft skills, and well-being programs
  • Certification (GCP, Azure, AWS)
  • Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru
  • English classes
• We cover it all:
  • Stable income (Employment Contract or B2B)
  • Participation in the Employee Stock Purchase Plan
  • Benefits package (health insurance, multisport, shopping vouchers)
  • Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
  • Referral bonuses
  • Corporate, social and well-being events
• Please, note:
  • The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview
  • We will reach out to selected candidates exclusively

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.