We are looking for a Senior Cloud & DevOps Engineer to deliver shared services to a variety of clients.

This position involves incident resolution, configuration management, and infrastructure support while fostering collaboration within the team. If you're motivated to drive meaningful results, we want to hear from you.

Responsibilities

• Resolve incidents related to designated applications and infrastructure
• Escalate issues appropriately to relevant project or development teams
• Identify and eliminate recurring incidents by conducting problem management
• Handle service requests with precision and timeliness
• Take responsibility for configuration management activities
• Ensure adequate capacity management of resources
• Provide infrastructure support for cloud-based systems
• Support continuous integration and deployment processes alongside minor enhancements
• Execute daily platform monitoring as part of runbook tasks
• Perform regular health assessments of cloud environments
• Manage user access and permissions with diligence
• Apply system patches and carry out minor updates or upgrades
• Configure cloud infrastructure as required by operational needs
• Administer backup and recovery processes for cloud environments
• Support release and deployment activities across platforms
• Address bug fixes and implement non-code content modifications
• Apply robust security configurations to systems
• Ensure quality assurance standards are upheld for implemented changes

Requirements

• Minimum 3 years of experience in Cloud Operations and DevOps
• Background in the Acquia Cloud Platform
• Proficiency in Acquia Site Factory
• Knowledge of Drupal systems
• Familiarity with GitLab
• Understanding of CSS and HTML frameworks
• Capability to work effectively with PHP
• English communication skills at a professional level (B2+)

Nice to have

• Familiarity with Adobe Analytics tools
• Understanding of CloudFlare functionalities
• Experience working with Veeva Vault systems

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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