Are you a forward-thinking professional with a strong background in Lotus Notes and an interest in financial services? Join EPAM in Madrid as an Application Support Engineer (Lotus Notes) in the private banking sector and accelerate your career in financial services technology. We're looking for a team player with excellent communication skills, engineering mastery and a B2+/C1 English level for effective stakeholder interactions.

As an Application Support Engineer with Lotus, you will be responsible for managing and maintaining the HCL Notes infrastructure, ensuring high availability, security, and performance. In this role, you will administer and maintain HCL Notes/servers, including upgrades, patches, and performance tuning. You will be working in an agile team together with colleagues from Switzerland and Spain.

This is a hybrid role based in Madrid's city center, ideal for those eager to thrive in a dynamic environment and make a significant impact in private banking technology. Join EPAM and contribute to shaping the future of financial services in Spain!

Responsibilities

• Manage user accounts, security policies, and access controls
• Troubleshoot and resolve infrastructure-related issues in collaboration with other IT teams
• Implement backup, disaster recovery, and business continuity plans
• Monitor system performance and optimize resource utilization
• Ensure compliance with security policies and industry regulations
• Provide technical support and training to users as needed

Requirements

• 3+ years of experience in application support
• Relevant higher education and professional background within the IT industry
• Strong experience with HCL Notes/Domino administration (on-premises)
• Knowledge of server operating systems (Windows)
• Understanding of email security, anti-spam measures, and encryption protocols
• Familiarity with integration into Microsoft Active Directory, Exchange, or other collaboration tools
• Reliability, strong communication skills, and a teamwork mindset
• Commitment, drive, and passion for ownership, with a proactive attitude
• Ability to analyze complex problems and define a solution path while focusing on an end-to-end solution and client needs
• Excellent communication skills, with the ability to communicate in native or fluent English

Nice to have

• Scripting experience (PowerShell, LotusScript, JavaScript)
• Knowledge of the German language

We offer

• Private health insurance
• EPAM Employees Stock Purchase Plan
• 100% paid sick leave
• Referral Program
• Professional certification
• Language courses

EPAM is a leading digital transformation services and product engineering company with over 52,650 EPAMers in more than 55 countries and regions. Since 1993, our multidisciplinary teams have been helping make the future real for our clients and communities around the world. In 2018, we opened an office in Spain that quickly grew to over 1,450 EPAMers distributed between the offices in Málaga and Madrid as well as remotely across the country. Here you will collaborate with multinational teams, contribute to numerous innovative projects, and have an opportunity to learn and grow continuously.

• Why Join EPAM
• WORK AND LIFE BALANCE. Enjoy more of your personal time with flexible work options, 24 working days of annual leave and paid time off for numerous public holidays.
• CONTINUOUS LEARNING CULTURE. Craft your personal Career Development Plan to align with your learning objectives. Take advantage of internal training, mentorship, sponsored certifications and LinkedIn courses.
• CLEAR AND DIFFERENT CAREER PATHS. Grow in engineering or managerial direction to become a People Manager, in-depth technical specialist, Solution Architect, or Project/Delivery Manager.
• STRONG PROFESSIONAL COMMUNITY. Join a global EPAM community of highly skilled experts and connect with them to solve challenges, exchange ideas, share expertise and make friends.