End-User Support Engineer
EPAM Systems
End-User Support Engineer Description
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are looking for an experienced End-User Support Engineer to support the office in Szeged on-site and colleagues in Hungary remotely. You will play a key role in ensuring that our IT infrastructure runs smoothly and efficiently. If you are ready to take on this challenge, we encourage you to apply.
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Responsibilities
- Support IT infrastructure in Szeged office in collaboration with the team
- Ensure equipment, documents, and processes are in place
- Assist users with IT-related issues
- Operate, maintain, upgrade, and dispose of assets in a cost-effective manner
- Contribute to the development of End-User Support Service
Requirements
- 2+ years of experience in a Support Engineer role
- Understanding of basic principles of hardware and software
- Intermediate skills in troubleshooting operating systems and hardware
- Knowledge of basic networking principles
- Familiarity with asset management and ITIL or other ITSM tools
- English proficiency at a B1+ level
We offer
- Dynamic, entrepreneurial corporate environment
- Diverse multicultural, multi-functional, and multilingual work environment
- Opportunities for personal and career growth in a progressive industry
- Global scope, international projects
- Widespread training and development opportunities
- Unlimited access to LinkedIn learning solutions
- Competitive salary and various benefits
- Advanced wellbeing and CSR programs, recreation area
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