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End-User Support Engineer

EPAM Systems

EPAM Systems

Customer Service
Szeged, Hungary
Posted on Apr 26, 2025
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End-User Support Engineer Description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are looking for an experienced End-User Support Engineer to support the office in Szeged on-site and colleagues in Hungary remotely. You will play a key role in ensuring that our IT infrastructure runs smoothly and efficiently. If you are ready to take on this challenge, we encourage you to apply.


#LI-DNI

Responsibilities

  • Support IT infrastructure in Szeged office in collaboration with the team
  • Ensure equipment, documents, and processes are in place
  • Assist users with IT-related issues
  • Operate, maintain, upgrade, and dispose of assets in a cost-effective manner
  • Contribute to the development of End-User Support Service

Requirements

  • 2+ years of experience in a Support Engineer role
  • Understanding of basic principles of hardware and software
  • Intermediate skills in troubleshooting operating systems and hardware
  • Knowledge of basic networking principles
  • Familiarity with asset management and ITIL or other ITSM tools
  • English proficiency at a B1+ level

We offer

  • Dynamic, entrepreneurial corporate environment
  • Diverse multicultural, multi-functional, and multilingual work environment
  • Opportunities for personal and career growth in a progressive industry
  • Global scope, international projects
  • Widespread training and development opportunities
  • Unlimited access to LinkedIn learning solutions
  • Competitive salary and various benefits
  • Advanced wellbeing and CSR programs, recreation area

Do you know someone interested in starting a career in IT? Share our EPAM Campus programs with them, where they can enhance their knowledge in various fields online, free of charge.

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See more open positions at EPAM Systems
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