Application Support & 18 others
EPAM Systems
Customer Service
Belarus · Remote
Posted on Nov 19, 2025
Responsibilities
- Provide end-to-end support for the platform’s services, RESTful APIs, and microfrontend modules
- Monitor application health, availability, and performance using Dynatrace, Azure Monitor, and related tools
- Manage and optimize Azure Kubernetes Services (AKS), Azure Application Gateway and Web Application Firewall (WAF), Azure Cosmos DB Accounts, and Azure SQL Servers configurations
- Troubleshoot and resolve incidents across infrastructure and application layers, ensuring minimal downtime
- Coordinate with DevOps, security, and infrastructure teams to escalate and resolve issues requiring elevated privileges
- Communicate effectively with stakeholders to ensure timely updates and resolution of technical issues
- Participate in feature rollouts, regression testing, and post-deployment validation
Requirements
- 5+ years of experience in enterprise application support or DevOps roles
- Strong hands-on experience with Azure services: AKS, Application Gateway, WAF, Functions, App Services, Key Vault, and others
- Knowledge of RESTful APIs and microservices architecture
- Background in containerization and orchestration (Docker, Kubernetes)
- Experience with CI/CD pipelines using Azure DevOps
- Skills in monitoring tools, such as Dynatrace and Azure Monitor
- Excellent troubleshooting and root cause analysis skills
- Strong communication and stakeholder management abilities
Nice to have
- Microsoft Certified: Azure Administrator Associate Az-104
- Microsoft Certified: Azure DevOps Engineer Expert
- Certified Kubernetes Administrator (CKA)
- ITIL Foundation certification
We offer/Benefits
We connect like-minded people:
- Delivering innovative solutions to industry leaders, making a global impact
- Opportunity to work abroad for up to two months per year
We invest in your growth:
- Leadership development, career advising, soft skills and well-being programs
- Unlimited access to LinkedIn Learning and Get Abstract
- Free English classes with certified teachers
We cover it all:
- Comprehensive medical & family care package
- Seven trust days per year (sick leave without a medical certificate)
- Discounts from 800+ partners (sports activities, restaurants, stores and services)