Maintain a stable, secure, and performant enterprise data platform (Snowflake, AWS data stack, dbt, orchestration tools, BI/analytics, etc.)

Provide operational coverage within an 8/5 support model and participate in a 24/7 on-call rotation for critical incidents

Implement robust monitoring, alerting, and observability solutions to facilitate proactive incident detection and resolution

Perform platform upgrades, patching, and configuration management in alignment with security and compliance requirements

Continuously tune system performance to meet evolving business needs

Use holistic observability frameworks covering infrastructure, data pipelines, and platform services to execute monitoring activities

Deliver actionable operational insights through monitoring dashboards and reporting

Identify and execute process automation to improve efficiency and reduce manual interventions

Propose and implement continuous improvements to advance platform resilience, scalability, and cost-effectiveness

Contribute to infrastructure-as-code and configuration-as-code practices for consistent, repeatable operations

Background in managing cloud-native data platforms for over 3 years (e.g., Snowflake, Databricks, BigQuery, or similar)

Expertise in cloud infrastructure (AWS) with emphasis on operations, automation, and cost governance

Skills in monitoring and observability tools (Datadog, Prometheus, Grafana, ELK, CloudWatch, etc.)

Knowledge of Infrastructure as Code (Terraform, Pulumi, Ansible) and configuration management practices

Understanding of networking, security, and compliance in cloud environments

Competency in problem-solving with a proactive, service-oriented mindset

Flexibility to work in a global operations environment with on-call responsibilities

Qualifications in clear communication and collaboration with engineering, data, and business stakeholders

Commitment to continuous improvement and operational excellence

Proficiency in English language at an Upper-Intermediate level (B2) or higher

Showcase of implementing FinOps frameworks and cost optimization practices

Background in working within regulated industries (pharma, healthcare, finance) in compliance-driven environments

Familiarity with modern data stack tools (dbt, Dagster/Airflow, ThoughtSpot, Tableau, Power BI)

Understanding of SRE (Site Reliability Engineering) principles and practices