Define project objectives, scope, and deliverables in collaboration with stakeholders and senior leadership

Develop comprehensive project plans, timelines, and resource management strategies to ensure successful execution

Lead and coordinate cross-functional teams, including Salesforce developers, administrators, analysts, and QA specialists

Oversee day-to-day project activities, monitor progress, and address any issues or challenges that arise

Serve as the primary communication liaison between technical teams and business stakeholders to maintain alignment

Manage processes such as data migration, system integration, and user acceptance testing (UAT)

Ensure adherence to data security protocols, internal policies, and Salesforce best practices

Monitor project performance using appropriate tools and methodologies, providing regular updates to stakeholders

Support change management initiatives and oversee user training to facilitate the adoption of new Salesforce systems and features

Continuously evaluate and improve project management practices and tools to enhance efficiency and results

A Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related discipline

At least 8 years of experience in Salesforce-related roles

A minimum of 3 years in leadership roles such as Manager, Architect, Coordinator, Lead, or Owner

At least 2 years of experience managing teams of 20 or more individuals

Experience in at least 5 full-cycle Salesforce projects or launching products or major product features to market

In-depth knowledge of Salesforce architecture, products, and functionalities

Practical experience with Agile and Scrum project management methodologies

Strong problem-solving and communication abilities

Proven ability to manage multiple projects simultaneously in a dynamic environment

Self-motivated, adaptable, and capable of thriving in fast-paced settings

Advanced level of English proficiency, both written and spoken, to effectively engage with clients and stakeholders

Salesforce certifications such as Salesforce Administrator or PMP

Experience working with Salesforce Core Clouds, including Sales Cloud, Service Cloud, and Experience Cloud

Familiarity with integration tools like MuleSoft or APIs

Knowledge of data migration processes and expertise in change management strategies